Shun Fung Express canceled customers seafood was thrown into the warehouse overnight

Data map. From the Chinese quality of thousands of miles before New Year's Day, Mr. Liu is going to buy a box of seafood, to send a friend to taste, because of work tired, has been smoking not to meet friends. commissioned the Shun Fung [micro-bo] fast delivery, send, before sending, Mr. Liu asked the recipient "can be received on the day of delivery?" "The recipient is very responsible to inform," Today must not be sent, tomorrow morning to send the day of delivery. The next morning, the recipient took off the Express, Mr. Liu Special told to "Service on the Day", the recipient also promised, let Mr. Liu Rest assured that the company's send a special account. Express Mail out, Mr. Liu still don't trust, always pay attention to shun Fong's hair record. Although thousand exhort million told how many times, let Mr. Liu worry about the matter still came. The record shows that The courier did not send to a friend in the hands of the night, the whole case of seafood was thrown to express warehouse overnight. Mr. Liu repeatedly urged, but after work time courier have gone home, anxious also useless. Until the next morning, the friend sent a message, confirmed received The courier. "It's something I give away, throw it out overnight, in case it breaks!" he said. Isn't that disgusting? I am also embarrassed to ask a friend to receive is good bad. Mr. Liu said. More exasperating is that, after the arrival of friends, Mr. Liu to Shun Fung Customer service hotline complaints, customer service operators only record complaints, said to the superior leader to reflect. Mr. Liu can not wait for the response of Shun Fung, only to call the customer Service hotline complaints, the operator said to record the problem, Mr. Liu will be a problem on the side, just a different operator records, Shun Fung company did not give a substantive solution. Mr. Liu See Shun Fung took a tug of battle, asked the staff to meet and clear. Shun Fung Company agreed. On the afternoon of January 4, Mr. Liu saw Shun Fong sent to solve the problem of the Representative-the director and the owner of the Peony home and take part. The person in charge come straight to the point: "I don't know what the courier said, I don't know." "said Mr. Liu a Leng" do not know, why are you here? You can go now. "Courier to see the situation is not right, hurriedly smooth." The person in charge said: "Our shop is close to your unit, so send us over." We and the problem shop is not a department, not our shop, is shun Fung internal matter. "Courier said," We are on behalf of Shun Fung, Shun Fung is a collective, we apologize. Mr. Liu repeated the story again, asking why it was delivered on the day when it was clearly promised. The person in charge explains, "The Courier is new to take a piece, he does not understand." Mr. Liu asked, "Is there a loophole in the management of Shun Fung?" "Courier explained," pick-up courier said that can be delivered on the same day, refers to the normal situation can be sent. But at the end of the courier busy, a lot of things to say. "Mr. Liu:" I do not care about courier fees, nor need compensation, not to mention the postal code stipulated in the compensation standard is also unreasonable. What I need is an apology. Now, just make it clear. After that, Mr. Liu was worried, "if a friend eats a bad stomach, he can't explain it." ”