Shun Fung "secure purchase" to truly implement 7 days without reason return "service

September 18 Noon news, domestic Courier Enterprises Shun Fung in the recent introduction of "secure shopping" services, as long as consumers from Shun Fung signed "Peace of Mind" agreement to purchase goods to pay the merchant, you can directly enjoy the "7 days without Reason return" service, once the occurrence of returns, after the goods returned by Shun Fung will start " Secure Purchase "Return refund process, reduce the consumer and merchant communication links."

For the submission of the application to join the purchase of peace of mind, Shun Fung based on the history of cooperation with the merchant, merchandise, such as the investment rate and other dimensions of the audit, only through the audit to have opened the "secure Purchase" service eligibility.

According to the new Consumer protection law: in addition to consumer custom, fresh perishable, time-sensitive or replicable digital goods and other special merchandise, the rest should be "7th no reason to return", but the request is "good merchandise."

However, some electric dealers are under the pretext of "special goods" or packaging has been damaged, some can be returned without reason of goods excluded. If some electric dealers put cosmetics, clothing, food jewelry and personal accessories such as commodities, health care products, personal products, virtual goods, etc. into the "special merchandise", do not support "seven days no reason to return."

In addition, some websites will list requirements "goods intact" and "do not affect two sales" and other conditions only to support the "seven days no reason to return", but in how to determine the "good goods" statement is general or vague, more likely to cause disputes.

Because the consumers themselves did not timely delivery, or because the logistics service is not timely receipt of goods or express the cycle is too long, occurred in the stipulated limitation of the business can not receive returned goods, will also lead to "seven days no reason to return" is not recognized.

Shun Fung said, to join the "ease of purchase" service, Shun Fung will help customers deal with the sale, improve the delivery rate of collection payment, thereby increasing the order volume, the current service plan is limited to sign the payment agreement customers.