Six months no goods new energy owners collective encounter lift car difficult

"Send" Shanghai licence, State subsidy, plus the sea, as well as subsidies in various areas, a series of policies to make new energy vehicles favored by owners. However, the reality is that the new energy car is not you "want to buy can buy." Recently, a number of new energy customers complained to this newspaper, the full payment of expensive car money, bitter and so on for half a year but still unable to lift the car, "see policy concessions subsidy deadline is approaching, consumers are worried about missing the last bus."

The survey found that most of the new energy vehicles through the Shanghai high-zhan New Energy Vehicle Sales Co., Ltd. ordered BYD new energy vehicles. In response, Gao Zhan said that because of the market demand is too large, since last October, they have been more difficult to enter the car from the original, and for different customers, they have developed a different treatment plan.

Half a year ago, the car dealer didn't have a car

Someone counted such a account, a flagship version of BYD Qin 209,800 yuan, the state subsidy of 32,500 yuan, Shanghai subsidy of 30,000 yuan and exemption from the purchase tax of 12,000 yuan, Pudong, Minhang, jiading and other new energy pilot areas can receive additional benefits 15,000-20,000 yuan. As a result, consumers can purchase a BYD qin at a minimum price of about 130,000 yuan, in addition to save more than 70,000 yuan in Shanghai licensing costs.

Ms. Chen ordered a BYD Qin in August 2014 at Shanghai Gao Zhan New Energy Vehicle Sales Co., Ltd. in Pudong, when the sales staff made a promise that they could lift the car in 40 days. But now, the big six months have passed, the car is still in the foreseeable future.

"I paid nearly 170,000 yuan in full and agreed to be able to lift the car in September 2014," he said. Then you can handle the licensing, new energy subsidies and other related procedures. ”

"Now on the one hand, I can't get the car, on the other hand I'm worried about the money." Ms. Chen said that she had to find a sales company many times, the other side of the "car without a car" to send her away.

You don't get the car, you have to repay every month.

Mr. Wang, the complainant, had the same experience, he paid no mention of the car, and had to pay a monthly loan of nearly 4000 yuan.

Mr. Wang told reporters that last October, he was also in Shanghai Gao Zhan New Energy Vehicle Sales Co., Ltd. ordered a new power car BYD Qin series.

"After the corresponding subsidy of the national policy, the actual payment should be 146550 yuan." "In addition, the car can be exempted from the purchase tax and a new energy vehicle dedicated to Shanghai license plate." Because Mr. Wang chose 0 first-pay loans to buy cars, the loan period of 4 years. Before the bank loan has been approved, he paid a deposit of 20,000 yuan in advance to Gao Zhan. From Mr. Wang's contract to purchase the car, the agreement is to pay the deposit of 40 days from the vehicle to the exhibition hall. By November 2014, Mr. Wang's loan successfully passed the audit, 146550 Yuan has hit the high company's account.

"At that time and sales agreed, overpaid 20,000 yuan can be charged to the licensing fees, handling fees, insurance and other costs, more retreat less fill." "But so far, Mr. Wang also did not get back 20,000 yuan deposit and more than 140,000 yuan car costs."

Pay the money did not get the car does not count, but also let Mr. Wang depressed, because the company a drag and drop, it is likely to lead to its missing the relevant policy subsidies. Mr. Wang admits that now for the Shanghai licensing need to install the charging pile, "this will take a while, the need for property, industry Committee, etc., and virtually also increased the time cost."

Mr. Wang found Gao Zhan for this purpose and asked for a refund. "They promised to return, but do not say the exact time of the refund, the resulting bank interest also do not know how to settle." "Besides, Mr Wang is also worried that if he now withdrew his car and went to another sales company, he might not be able to catch the last bus for the new energy subsidy policy in the district." "I live in Pudong, with 20,000 dollars in new energy subsidies that are up to this June." But I have asked the other 4S stores, now the car, at least 3 months to lift the car, certainly more than June. Mr. Wang is in a dilemma.

Why is the car source nervous?

Mr Wang only has more than 30 consumers who have the same experience as him, and most of them pay the car in full. "Our question now is, according to the general should be the first deposit, the car to pay after the end of the paragraph, why Gao Zhan asked us not to see the car on the full payment." In the past few months, a total of millions of yuan to where the car? Even bank interest payments are expensive. Another car owner Cao said: "Most of the owners are concentrated in the last year from August to November pay, since the August car owners have not scheduled to receive the vehicle in September, why high-Zhan also continue to external sales." ”

"Obviously, Gao Zhan knows that his ability to deliver is insufficient and continues to be sold out, at least in the act of cheating consumers." Now tell us that the source is tense, but in fact, September is nervous, why do I not say when I buy? ”

The reporter consulted the relevant experts of the Consumer Insurance Committee. Experts believe that Gao-Zhan as a professional 4S shop, should be on their own capacity to provide car estimates. "It is now found that the projections are inadequate and immediate remedial measures should be made." This behavior itself may constitute a breach of contract, pre-sales, after-sales service did not do a good job, even if the state of the new Energy vehicle policy support, and the market demand again, 4S shop This kind of dishonest behavior on the brand's influence is also very big. ”

Mr. Wang and other consumers understand that the high is actually through the "home" Unicom Car Sales Co., Ltd., "We went to the company checked, the company this December to other sales companies to mention a large number of the same model of BYD car, obviously not manufacturers do not give the car so simple."

Gao Zhan: Different treatment plans have been developed

Yesterday afternoon, the reporter came to Gao Zhan New Energy car Sales company to understand the situation. Relevant officials told reporters, because BYD this oil-electric hybrid car can get Shanghai "big license", prices in the consumer's easy to accept the interval, sales have been flourishing. Because the market demand is too big, since last October, they have been getting into the car from the original has become more and more difficult, "now is not how much money to raise the car problem, but there is no car problem."

The person in charge frankly, at present for different customers, developed a different treatment plan.

has paid the entire paragraph of customers, the company sent 3188 Yuan car cash vouchers, return interest;

Only paid the customer, will send 3188 yuan car cash vouchers, return interest;

Customers who have not paid the full payment, the company will bear the interest cost of the loan paid by the customer during the period (provide the bank certificate) and send 3188 yuan car cash voucher, and return the interest;

Some customers in the high company's assistance, transfer to buy other companies of the car, high-Zhan will maintain the original contract signed and signed an agreement, paid the entire customer can request in accordance with their own needs to refund money other than the deposit;

Non-contract customers, non-loan customers, after the mutual confirmation of the new pre-delivery vehicle time signed an understanding agreement, high-Zhan company is willing to refund in addition to the deposit and bear the period arising from the State compensation and refund costs + interest return (from the beginning of the car time to the end of the contract, all the money in reference to the central bank's Standard-setting interest).

Non-loan deposit customers, after the two sides jointly confirm the new advance delivery vehicle time to sign the understanding agreement, the high Zhan Company undertakes the period which appears the state to make up the repayment expense + the interest return (from the pre-delivery time starts to closes the contract, during the period all sums according to the Central bank one year periodic interest rate 2.5% standard to

Loan Client (whole) to sign an understanding agreement after mutual confirmation of the new advance delivery time high-Zhan company is willing to bear the period of reimbursement of the State reimbursement + customer payment of interest costs + interest return (from the start of the car time to the end of the contract, all funds in reference to the central bank's one-year periodic interest rate 2.5% Standard-setting interest).

(Note: Interest formula = Principal x actual days x interest rate/360, interest from the start of the car time to the end of the contract, all the money in reference to the central bank's one-year fixed rate of 2.5% standard set interest. ）