Guangdong 2012-03-01 (China Commercial Telecommunications)--to which network (www.quna.com) for Internet technology (300017, shares bar) "Broken Nets", in the micro-blog response is responsible IDC service providers, and claimed to have been in the network to communicate with, Call to which network requirements far beyond the scope of the contract agreed. In this respect, as with the network technology cooperation for 6 years, from the initial cooperation of a server hundred trillion shares, to later the entire cabinet (hundred trillion exclusive and can accommodate 16 IU server) of the old customers to which network, to the network of technology to make the following six points of request and query:
Please publish and go to which network the communication content record announces both the communication personnel list?
Two, please announce the Internet and accommodation technology and Unicom signed the Network line leasing agreement?
Please announce to which net goes far beyond the contractual requirements of the scope of the content, to show is listening?
Four excuse me to use PR means to suppress a TV interview video broadcast in Guangdong province?
Five "broken Nets" continue to deceive customers, the use of Shenzhen and other remote IP VPN (based on the virtual network of technology) to replace the dual-line solution, the business is a dual-line fee, and the business is the difference between the line with a high-speed VPN old cow pull-cart speed service, Is this what you advertised as a responsible IDC service provider? Is there a clear way to tell the customer that the solution is a VPN instead of a double line? How long do you want to cheat customers?
Where do I go to the net and hundreds of victims? When can see and get high self as the responsibility of the country's largest IDC service network technology, even if it is scraps apology and compensation?
Please correct the above request and question which place is too demanding? Which place is a malicious attack? What are the improper requirements?
Here are the comments on the web and Internet technology Weibo:
Lies can not cover up the truth, a truly responsible enterprise should do is sincere apology and sincere rehabilitation, only in this way can get the customer's understanding and support, far more than continue to create lies, deceive suppress public opinion to get better PR effect.
Event review:
Since February 4, a large number of netizens began to reflect on the platform of microblogging social networking forum, such as the well-known website to which network (www.quna.com) can not visit, their holiday plans to change the platform, feel very inconvenient. More netizens said that the previous through to which network booking, now need to change the sign, but even the page can not open, not to mention the operation can speak. This seems to be a common site technical problems, to which network through a variety of understanding, found behind another hidden. Where to go the network and several businesses hosted in the network host server became the event in the "two-line". And the "real killer" and the beneficiaries of Internet technology but also continue to deceive fraudulent businesses.
It is understood that the originator of the whole incident is a "network of technology," IDC Internet service Company, to which network rental of its server cabinets that are hosted in the company rented Foshan Telecom room. However, although the network technology rented Foshan Telecom room, but did not and Foshan Unicom signed a network lease agreement, only from the point of view of their own economic interests, is not a special line, but from the third party to sublet the Unicom line, and is a long-distance unicom line pull to Foshan, This is in the regulation of network operator Unicom is expressly prohibited by the illegal operation. In the end, the entire Unicom network was broken, including the network of hundreds of sites are affected, especially in the use of Unicom network of domestic users can not access these sites.
"To which network (www.quna.com) as a tourist online ticketing website, the network incident has caused a great impact," "orders reduced by more than 70%." And many users because of the previous booking on the website, because of various reasons need to change, but can not login to the site, with customers also brought a considerable degree of inconvenience at the same time also seriously lost a lot of customers. Go where? The network has been in the early hours of February 24 to use the IDC service Shangruijiang technology BGP multi-channel computer room, to date the performance evaluation is satisfied. It is understood that the network of science and technology irregularities in the industry has not been "precedent", combined with Internet technology for bad information web site to provide data access services, the domestic IDC service industry can be seen. "Illegal operation for these IDC service providers, is a commonplace." At present there is no law in the country to compensate for the loss caused by this situation. Therefore, the lack of effective constraints and low-cost defaults, so that some enterprises often put the interests of customers regardless of ", the hope that businesses in the selection of service providers not only to identify the qualification, but also to understand the quality of their services."
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