Space business please don't treat customers as fish

Intermediary transaction http://www.aliyun.com/zixun/aggregation/6858.html ">seo diagnose Taobao guest cloud host technology Hall

Who to protect the interests of stationmaster, recently many places are in the seal net, I believe you many people have heard, more people jokingly for the internet big Shuffle. For the seal net, I have nothing to say, but please some IDC and the access provider do not harm the interests of the personal website, even if others are how inconspicuous, but at least they are customers. Touch your conscience, what are you doing?

Today I would like to go through my whole experience, not to complain about anything, but to disagree with the practice of some people.

I'm a netizen, I just started working this year, for the site is not Greek, but more like the emerging things, think the internet this thing is also quite fun, so registered one or two domain name and bought one or two space (Buy is the virtual host of the space business, the server can not afford to buy) use other people's program disorderly play.

What I want to expose today is an internet IDC's evil behavior, now the national seal NET is not right, but many IDC and the Distributor is in a certain degree to be aiding, ignores the consumer customer's basic rights and the legitimate interest. The space quotient that I buy is a typical one. On the January 1 New Year's Day is originally a new year, I bored open my web page looked down, not on. In the space business to submit a question unanswered, call the space provider in the computer room, and then two dozen finally get through, ask why my space was closed. Reply said don't know, should have customer service notice, ah, you check again. I said no, really no, no QQ information and mail notification of the space to shut down.

I was in 2008-1-29 to buy space services, but also as the space business of the old users, but also continued to spend 2 years, 2010-1-29 expired, just a few days before the New Year's Day to move in advance to move to the hundreds of yuan to renew a year to 2011-1-29. But the New Year's Day but in the absence of any QQ information notice and no mobile notification and email notification of the circumstances of my virtual host stopped.

Finally, under my stalker gave the original stop the host reason, said I hung a few SF links, I said I have bad information you seal the net I can forgive, but you can send a notice to me, at least let me know that there is one thing, if I do not change is my fault, but you have no notice on the tyrannical ban, And then there is no explanation (if not repeatedly call the past ask, QQ information desperately bombing customer service, I believe how I die I do not know).

I admit that I am not right, I also admit that space business space is usually still possible, but for their practice is reasonable? How can you do that for an old user? Completely ignoring the interests of others.

According to the People's Republic of China Consumer Protection Act eighth, consumers have the right to know the real situation of the goods they buy, use, or receive services. "The space company has violated the rights and interests of consumers, and I have been ruthlessly deprived of the right to know about the products I purchased."

This is one.

Because of dissatisfaction with the IDC's no notice of the closure of service practices, I submit applications for refund, refund application is provided by customer service, I wrote the reason for the refund, and are reasonable.

The reasons for applying for a refund are as follows:

The virtual host stopped running and didn't even say hello. There is no QQ information Notice and mail notice, the original is directed at your hundred services to the service, feel that the use can only be renewed, did not want to just renew the fee on this, disappointment to apply for a refund to change another, I know the recent internet is frequent seal nets, in the crackdown, Be stopped I can understand, but at least for what reason to be stopped so big companies should have to explain, at least have a inform the customer, I bought a service even so little right to know there is no? I don't want to be sealed up somehow.

Opened in 2008-1-29, in 2009-12-30 to renew the 200 yuan a year to 2011-1-29, renewal of the application for refund, the loss of all confidence in the hundred. (January 2, 2009) My space is expired in 2010-1-29, I was in advance to renew the fee, do you have such a disregard for my interests I will continue to use your space Mody, I am not willing to apply for a renewal of the hundreds of block is not reasonable? A lot of IDC services are used 3 days not satisfied with the return? The United States host GoDaddy is used 30 days is not satisfied with a full refund. Is that too much to ask?

But it is this seemingly reasonable refund request has not received a refund, and customer service is always "superior leadership audit" reply, but the delay received no refund. I was from the New Year's Day has been the beginning of the recall should belong to my own interests, but a sentence without reason dragged, a person refused to the outside, the role is completely reversed, they are God, I paid the money I specify is black. The audit has no time limit, it has been in the audit Ah, this leadership is really busy ah ...

But by dialing the Web site registered on the computer room telephone 0762-8992008 but said and can not refund, in the end that the final call, customer service said waiting for leadership audit, the room said can't, in the end that said the count? You're playing me, and you're playing very well. But I had to find my own way to defend my own rights.

According to the PRC Consumer Protection law, the company has violated the "23rd article of the operator to provide goods or services, in accordance with the provisions of the State or with the consumer's agreement to undertake repair, replacement, approval or other responsibilities, should be in accordance with the provisions of the State or agreed to perform, shall not deliberately delay or ”

The space trader has breached the law two times.

If the long go down there are any rights and interests to speak, with chicken feathers when token, even if I am not right, at least I have the right to know, is not the interests of others to do any big business, sad. There is no business way to speak, heeded.