Crystal News (reporter Zhu Xiaolei) "The money hurried to see the goods sent," the circle of cash after all the traces of online fraud is not uncommon. 29th, the Chinese Consumer Association held a "Network Consumer Security Symposium" in Beijing, released a report on internet consumption security, published the 9 major problems of online shopping.
To this end, Zhongxiaoxie to consumers in the process of online consumption should pay special attention to select the transaction object as far as possible to choose a good reputation, high security site shopping. Choose safe and reliable means of payment wary of Trojans, do not easily leak check code, and pay attention to the retention of evidence to prepare for the use of disputes. When there is a dispute to actively respond to, when the dispute to seek rights, first of all, should be timely and online sales business Contact, can not be missed effective rights of limitation, if not resolved, to the relevant departments or consumer associations or seek legal aid. Keeping the evidence and complaining timely is the key to the effective protection of consumers.
Zhongxiaoxie pointed out that the current network consumption of specific problems include:
1. The wide gap between publicity and the physical, network consumers to know the right and fair trade rights greatly reduced;
2. Good quality of goods, and some shops even illegal sales of "three products", contraband, smuggled goods;
3. Format contract to be regulated;
4. Logistics distribution problem frequency;
5. There is a risk of payment
6. The network fraud industry chain, which is characterized by fishing and Trojan Horse, has formed and become the first killer that threatens the interests of network consumers.
7. After-sales service dispute outstanding;
8. The information security of consumers is alarming, as fraud is repeatedly prohibited;
9. Evaluation of search mystery.