Spring Festival New Year is very sad, delayed stranded in the road

As the internet shopping more and more fire, people have gradually become accustomed to the network shopping, but the Spring Festival during the net purchase of the public is not happy, in addition to the Post office all the Express company almost all holiday, resulting in most items can not be delivered on time. Especially the people who buy the spring Festival are not happy, many of the online New Year's Day can be sent to the people's hands.

The citizen Wang yesterday had not received the parcel which The courier company sent, this year all is over, she buys the spring Festival has not sent. According to Wang, last year 27 ago, she ordered a spring festival on the Internet. The sellers in Guangzhou promised to ship the next day and arrive within 4 days. Do not want yesterday Wang online inquiries, the goods are still stranded in Guangzhou. She immediately negotiated with the seller, but the other side said, express company Holiday, they can do nothing. Wang annoying is once after seven days of the rights of the term, her spring festival even broken, also can not be returned.

Then the reporter saw Taobao and other websites have posted a hint, warning consumers Spring Festival logistics company Holiday, pay attention to the notice of goods stranded, but there are many consumers stranded in the road.

Reporter in the interview learned that, due to a variety of logistics, express company holiday, always covet the convenience of the network to meet a lot of embarrassment. Since most of the current shopping sites are default 7-day settlement system, a lot of online shopping families encounter rights problems.

In this connection, the city trade and Industry Bureau 12315 Complaints Center, a staff told reporters, according to the principle of territorial management, consumers can only go to the seller's location of the commercial and industrial departments to complain, so the claim for protection is very complex. When the public online shopping encountered express delay delivery, should promptly reflect to the website, postpone the allocation of money time, avoid causing unnecessary disputes.