Strong Unicom phone line said pinch pinch

After the transformation of the optical fiber in the home telephone frequency failure did not agree to household construction user said--

"There is no change in the project, you can not say hello to pinch the phone line ah." Family living in Chaoyang District South Beach District, Mr. Zhai said, home Unicom landline has been over half a month in a silent state, Unicom customer service told it is affected by the old line upgrade optical fiber, but a number of repair still unresolved, the community and the property also said that the recent frequent tenants reflect the matter. The South Beach branch of Beijing Unicom said it lacks old lines to repair spare parts and is trying to recover.
Pinch the phone without saying hello.

Singshen recalls, initially found fault is his 75-year-old mother, around January 10, "The Old lady found unable to call us, we can not pick up the fight, nasty." "To the Unicom Customer service hotline, was told that the area is being carried out optical fiber transformation, but Mr. Zhai did not receive any notice, how long the impact will not be answered." Zhai admitted that he could not accept the telephone call without the practice.
What makes him dissatisfied is that many times the call to China Unicom customer service has not yet been resolved. Beijing Morning News reporter experience yesterday, Zhai's home plane picked up the handset without any sound, can not dial, there is a call when the phone is busy, beep will be transferred to the Secretary of China Unicom voice prompts.
The other two households in the interview also said they had encountered the same situation. Fu said, because the elderly in the optical fiber after the fault frequency, they did not agree to the construction, "The result is very strong, the telephone line said pinch, I almost one months without a landline." "There is a situation where the phone cannot be used. As far as he knows, at least 30 or more of the residents have suffered the same.
Dozens of complaints received from property
Community Property Customer Service department Director Zhang confirmed that this is not an individual phenomenon, 1044 households most of the installation of China Unicom landline, after New Year's day has often been reflected in the telephone fault, "light I received 350 households, the total number do not know how many, because some people directly to find Unicom customer service." The head of the property company said the office's landline had also failed last December to upgrade the office for fiber optics.
"China Unicom South Beach telephone call to the people, put three or four notice went away, also did not say how to paste, the effect is to let the property to help convince everyone, I later said to them, do not pretend that the property is not the final call, the tenants themselves agree." "The reporter saw this notice, said because the old copper cable has been used over the years, the manufacturer no longer provide maintenance, but the full text in addition to the benefits of optical fiber upgrades and household construction instructions, does not specify the consequences of not upgrading.
There are no spare parts.
Reporter to household identity consultation, Beijing Unicom company South Beach Branch staff introduced, the current part of the user can not call the normal reason is that the old line has trouble, the solution is to do free fiber upgrade transformation. Staff said that prior to at least 3 notices, Zhai's community is currently only a dozen households have not yet been transformed, from a long-term consideration, advised users to participate in the fiber upgrade in a timely manner.
Unicom Customer Service Hotline said the optical fiber transformation completely voluntary, "no change in the optical fiber on the stop notice." South Beach Branch staff said, do not carry out the transformation of the user may be normal use of old lines, as Zhai, such as reflected in the repair information has been processed, "mainly old cable we do not have spare parts, is to find ways to recover as soon as possible." ”
Morning paper 96101 Live news
Reporter Tiechin Clue: Mr. Zhai