Subaru in China in trouble door 10 months three recall problem car

Newspaper reporter Chen Yingxuan Beijing, February 28, Subaru car because of remote control key failure in North America recalled four models, Subaru said the model of the key once dropped, may inadvertently start the engine, increased the risk of accidents and casualties.　　Coincidentally, before January 5, Subaru due to the circuit problem has just recalled 630,000 vehicles in the United States.　　In China, the complaint and recall calls to Subaru are more than just remote key failures. "The first time I was shocked," the moment I stopped. Go to work in the morning, just drive to the side of the road, suddenly the car does not go, the car did not stall, all operation is normal, helpless only car jam in the middle of the road, after five minutes, incredibly can reverse, I slowly put the car down in the parking line, and 4S shop contact, the other side back to say that I wait, but after two hours has not come to help, At this time the car miraculously again can drive, voice some unusual, I hurried to stop home, dare not move.　　Who knew that at this moment, all the lights on the dashboard of the car were lit ...　　This "bizarre" scene, it is a Subaru forest car of the Chinese female owner.　　Public information shows that from September 2011 to July 2012 in a short period of 10 months, Subaru in China a succession of three recalls, and the recall is the main cylinder defects, engine pump defects and wiper motor defects, and other relatively serious mechanical failure.　　In a short period of continuous recall, on the one hand to explain the Subaru of Chinese consumers responsible for the positive attitude, on the other hand, it also explains the overall quality of Subaru car is indeed a certain problem. October 3, 2011, a Subaru Forest man's car accident sparked a network of questions about Subaru's safety. On that day, 2007 Subaru Forest People driving at night, due to the speed too fast, in a turn left not in time to slow down, the left front wheel rushed out of the road impact on about 1 meters deep drains along, then the body lost balance began to roll, and finally hit the tree side turned. The car accident caused a serious damage to the head, the roof completely folded, the vehicle basic scrap.　　Mr. Luo originally thought to buy six air bag high match is to buy a security, but, in a strong collision, the forest people car front airbags did not open the normal, resulting in the driver killed on the spot, two serious passengers. According to the car crash experts after the impact of the accident estimates, the forest man equipped with airbags should be opened in due course, but the forest people as the last line of life Security airbag is not the same.　　And afterwards, Subaru did not make a public response to the airbag issue, nor did it conduct any investigation.　　Difficult car complaints three years if the accident, if the airbag problem is accidental, so many users denounce the engine can not start, brake jitter and after-sales service, but can reflect the overall problem of Subaru now. Recently, Mr. Zhang, who lives in Beijing, is very "hot" because the Subaru Forest man who bought it late 2008 has been in a difficult car every morning since February 2010.Problem。 The problem has plagued him for more than 3 years, and the situation seems to be deteriorating steadily.　　4S Shop After the computer overhaul said the car has no fault, after cleaning nozzle, clean valve, clear into the air, such as troubleshooting repair, or overnight after the car.　　Even more let Mr. Zhang dissatisfaction is, 4S store manager unexpectedly told him since 2009 has been a lot of forest people (including 2.0, 2.5, 2.5T) have been a similar failure, but, manufacturers and 4S stores do not know what is the cause, but also let him do it.　　Is it true that Subaru has turned a blind eye to its own quality problem? Up to now, the forest people in the winter fire failure has been a "mass" trend.　　The owner of Harbin, said Mr. Han, in the environment of Harbin below, his 2.5XT forest people have started the fire more than 15 times, after the winter came, the car was basically forced to stop.　　Beijing North Asia Auto Trading market of the Subaru 4S shop consultant to the "Huaxia Times" reporter confessed that the same problem Subaru Forest people in Xinjiang, Harbin, Daqing, Inner Mongolia and other cases found a few. Multi-factor problems since the 2004 Subaru returned to the Chinese market by import, its level of engine technology has been a bright spot for China to attract consumption.　　Shanghai Tongji University Automotive Institute a reluctant to be named experts believe that the Subaru car in China in batches of mass group of the problem is not a small problem, can not eliminate the core engine design defects lead to failure. and from 4S Shop and Subaru for 3 years on the fault has been perfunctory and delay, to Mr. Zhang as the representative of the forest owners also think: if it is a small problem should be solved, why drag the impact of their credibility.　　The only reason is that the car has a fundamental design flaw, can not be solved through maintenance!　　Auto consumer rights experts said the upcoming October 1 officially implemented "Three packs of cars regulations" will be able to provide the above owners with substantial legal protection of rights. "Subaru owners of the last 3 years of ignition failure, should belong to the ' three packs ' in the provisions of the provision of returns or replacement provisions of one of the circumstances, manufacturers should be returned according to law.　　"The auto consumer rights activist said. According to the industry veteran analysis, Subaru, the internationally renowned for the performance of the brand in China, there has been a quality accident, and Subaru in recent years, the regional distributor of import sales methods have a direct relationship.　　The agency system for Subaru to save the time and cost of pioneering channels, but also weaken the Subaru manufacturers of product quality and after-sales service direct control, in all sales of the target, the dilution of the quality and service of the construction. These problems with the Subaru and the huge joint venture and successful recovery of the total agent power, hope to be able to be effectively improved. Only in this way can we maintain the good impression of the Subaru's performance brand in the hearts of Chinese consumers.