Summarize user experience design principles from life details

User experience design, source and product for the user care, the purpose is the product and the user win.
Users, is the vast number of real people, then from the user experience inspired by life, for http://www.aliyun.com/zixun/aggregation/9358.html "> virtual products, user experience design, has a great reference significance."
Case one:
Ued following the establishment of the product center, from the 8 floor to 9 floors, morning clock-in into a more troublesome thing. As the company's front desk set in 9 floors, so the elevator is direct to 9 floors, the group's clock-punching system is installed on the 8 floor.

Just moved upstairs is really not accustomed to the tangle of the place so, suppose from direct to the 9 floor of the elevator upstairs
"Scheme one" first from 9 downstairs to the 8 floor clock in, and then return to the 9 floor to the desk to put bags, and finally wash the glass poured water. A total of 4 steps.

"Plan II" directly to the desk to put down the bag, down to the 8 floor by the way to wash the cup of water last clocking in. Total 3 steps

In addition, there are many channels between the floors need to brush access cards to enter,
"Scheme one" needs to carry a large packet of small bag rummage access control card, let a person irritable, "scheme II" can be put down the hands of things, at the desk calmly find the access card.
At first, it seemed like the first way to save time, but then basically adopted a second way, 211.html "> feel more convenient."

From the flow chart above, we can see that the advantage of "scheme two" is that the second step is to arrange the water washing process, so that the whole flow looks more regular and saves an operation step. In addition, put down the bag at the desk can be very easy to take out the access control, than carrying a heavy object to find access control people feel comfortable.

From this we can conclude that:
1, more than one step may lose the user, the process simpler the better;
2, does not test the user patience, can merge the step does not do the individual operation;
3, inconvenient operation behavior will eventually be abandoned;

Case Two

and colleagues to see a movie, you have to use the film Exchange coupons first to Exchange movie tickets, good-looking blockbusters, a year also so several, everyone wants to see, so each exchange is a sea of people, the ranks of the row of a few bends.
International studios generally have two teams at the same time ticketing, and set up a large screen, the current release of the film are all listed above, convenient for everyone to consult, usually:

In general, what we can do is:
Randomly choose a team, while following the crowd line, while in the electronic screen to obtain information, choose the most suitable for their own matches.
Then there are two things:
1, finally platoon to their own, only to find their platoon is the pre-sale of the film tickets tomorrow. Very depressed, this only found in inconspicuous Place wrote "Tomorrow pre-sale window."
2, the choice of their own games no seats, the head from the electronic screen to choose again

From this case we can see:
1, the guiding information should be eye-catching and prominent, to help users correct choice, reduce the chance of error.
2, the omission of key information, will allow users to have the possibility of re operation.

This article is from: http://www.365ucd.com/archives/2084.html