Support Incident Tracker (or sit!) is a tracking application based on http://www.aliyun.com/zixun/aggregation/17118.html ">web Technical support phone or e-mail. It can manage contacts, Web sites, technical support contracts, and events in one place. You can send and receive e-mail messages directly from sit!, attach files, and record each time in the event log. Sit! are quality of service agreements and event tokens.
Support Incident Tracker 3.64 This release, fixes problems with security programs, resolves problems with configuring inventory types, and fixes some error messages for input detection. In addition, the version adds Portuguese and German translations.
The detailed update log is as follows:
-fixed Some security vulnerabilities (PT-2011-25) discovered by Yuri Goltsev, Positive Lab (Positive Technologies Company).
-updated Portuguese (PT-PT) translation (100%) to Josétomás & Luis Manuel Rodrigues.
-help files are now translated to German (DE) to Gabriele Pohl.
-[sites & Contacts] site URL not synch clickable (PAULH)-resolved.
-incidents] Function "reassign_incident ()" In incident.inc.php contains errors (PAULH)-resolved.
-[config] Saving config arrays break the lines (Ivan)-resolved.
-[other] Sit! 3.6x should refuse to run with 3.9x/4.x database schema (Ivan)-resolved.
-[security] CVSS v2:base score:6.5; Vector: (AV:N/AC:L/AU:S/C:P/I:P/A:P/E:P/RL:U/RC:C) (Ivan)-resolved.
-[sites & Contacts] Clean_int () error occurs momentarily when a site is disabled (TOMSE)-resolved.
-[skills] Invalid argument supplied for foreach () in edit_backup_users.php (PAULH)-resolved.
-[contracts] Markus found Anothter clean_int error in Contract_add_contact (context=contract)-Tomse.
-[users] Creator warning on users page (TOMSE)-resolved.
-[inventory] Inventory link from site_details points to inventory, not Inventory_site (TOMSE)-resolved.
-[other] Apostrophies in app name are escaped when displayed (PAULH)-resolved.
Download Address: Http://sourceforge.net/projects/sitracker/files/stable/3.64/sit_3.64.tar.gz/download