Talking about customer development, customer maintenance and website popularity accumulation

Source: Internet
Author: User

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It takes a long time for a Web site to run from development to operation, to a steady profit, because it is difficult to develop new customers, and it is much cheaper to maintain a customer's relative cost. However, often 11545.html "> we sometimes do not maintain a good customer, or just we think that has been maintained, in fact, is not enough."

1. Customer Development

Developing new customers requires a lot of energy, time, and luck, because any new things have a sense of novelty, but more often is the rejection, especially when it comes to unfamiliar things. To develop new customers, you need to experience such a process from unfamiliar to familiar, final deal. It can be imagined that the difficulty is predictable in this 9201.html "> Internet World."

2. Customer Maintenance

For a closed customer, it is necessary to maintain a good customer relationship. An important part of customer support is long-term collaboration and the development of new customer resources through this relationship. However, many times, we do not pay attention to this, and do not take advantage of the relationship between the old customers. Of course, it takes a lot of time to maintain a good customer, perhaps not just work, but life. Turning customers into friends is a sign of good customer service.

3. Website popularity accumulation

Similarly, there is a similar comparison between Web site development of new visitors and the maintenance of old visitors. It takes a lot of energy to turn a new visitor into a repeat customer, depending on the content of the site and the benefits the site brings to visitors. Whether it is emotional, or economic, in short, to have a profit-driven, to bring repeat customers.

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