Talking about the user experience from "Master Kang's Beef noodle bag"

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Recently work is too busy, often at night around 7 o'clock home. Yesterday is even more miserable, at 9 o'clock in Wuchang, a business customers there busy, home are more than 10 o'clock. Today came back relatively early yesterday, home after picking up the wife a few days ago from Wanda bought a bucket of "Kang Master Beef Noodles" (has been for many years has not eaten this thing ...), conveniently ripped off the package lid, found that the seasoning bag inside the "beef block" is much bigger than before (should be regarded as the end of beef ...). While I was still in the bubble, I immediately opened the blog I have not written for a long time, want to say something here ...

Yes! User experience! Regardless of "Master Kang instant noodles" before so many years of how to do, give me the feeling, before the beef is the final shape, at least not known as "block", and now Master Kang Beef Noodles seasoning bag inside the beef has become a "block." Although the block is not big, but at least gave me a comment on the product. "Master Kang" is indeed constantly doing a small user experience improvement.

360 company chief User Experience officer "Zhou 祎" once in the UPA User Experience conference speech, mentions the user experience must be the user to be able to feel firsthand, can call the user experience. From this I think of the medical profession in today's various ...

Today's health care industry, price war, praise war, expert war, brand warfare, crazy bombing and so on everything, to tell the truth, there is no so-called user experience. You want to attract customers, you must first know what the customer needs, care about what, and then with their own product characteristics targeted to show to the customer. And even now the medical industry to use the price war, a certain disease species 199 yuan, medical Baoding Point, the first xxx and so on ... Even if the customer because your price is cheap, went to you to do the treatment, but finally because other n many follow-up surcharge causes before with the advertisement propaganda price is serious does not conform, everybody thinks what result?

Some hospitals, starting from the door, service attitude is very bad, not to mention how high fees. Network Marketing emphasizes demand and trust, customers trust you, through the network channels to you here, the customer's needs in you have been resolved, but in the end you have made a commitment you did not achieve, then ask, if it is you, you will think this hospital is a liar? Will the hospital be bigger?

Perhaps I said too serious, after all, the medical industry is indeed a lucrative industry, many non-public-type hospitals are using such methods to recruit patients, few non-public hospitals to make the charges transparent. Maybe that's the unspoken rule.

No matter what, as long as can be further on the basis of the previous, and can give customers a good +1 feeling, and can be real feelings or experience, this is called User Experience Improvement! On the contrary, always in a few pretence above the fuss, then such enterprises in the network marketing will never have a lasting development!

Last sentence:

Today feeling and hair, write score ... Oh, Master Kang beef noodles do not eat the real bubble useless ...

This article by "Wuhan seo Kowei" www.02700.net Blog original, A5 starting, random reprint!