Taxi software popularization is difficult, do not add money may not be someone should

Although Beijing in the key sections and commercial areas set up a number of special taxi waiting point, but every holiday or snow and other special weather, the problem is still prominent taxi.

Yesterday, Beijing Transportation Development Research Center released "Taxi Software to Beijing taxi operation Impact Analysis": Taxi software, car services, the promotion of the city's taxi operation has had a certain impact, including operational efficiency, "sweep road" mileage reduction, driving time, etc., but also appeared short distance service reduction and so on. Finally, the analysis concludes that the impact was not significant by the end of 2014.

Reporter investigation, but found that many people think that the taxi software to encourage the taxi is difficult. Citizen Mr. Liu has insisted on not install any taxi software, the reason is a taxi, he listens to a cab, said: "A taxi software can pick jobs." Everybody chooses, who also does not want to pull the roadside person, especially some old people and the patient, therefore I persisted the uneasiness these software. His colleagues have almost heard of this experience, some people feel that he is sentimental, and someone was touched.

Phenomenon 1 with software, old people difficult to learn

Like most middle-aged and old people, taxi is the least choice of a way to travel, think that the cost is a reason, there is also a reason is often in the street stand half a day can not hit the car.

The empty car passed before my eyes, but it just kept on. "He recalls a recent taxi experience, said," than I stood on the roadside of the young with mobile phone to hit the car, waiting for a bus to tell me that a taxi can add money, the driver is willing to pull. ”

After home, Mr. Hou put on reading glasses, pull the daughter must learn to use mobile phone taxi. "If you need to take a taxi if you're out, it's a skill," he said. ”

Members of the public, Mr Tsang and wife, lived outside the East ring. Chou with small grandson, go out often take a taxi. But in the winter, their trips will be significantly reduced. He said: "The taxi is very difficult, especially the morning and evening rush hour, half an hour can hit the car is good." "Because the eyes are not good, he has been using the old cell phone, the most commonly used is the telephone function, texting functions are rarely used." But recently, he is planning to change a smartphone, "learn something new, we will be more convenient to go out in the future." ”

Citizen Liu mentioned parents to learn taxi software, laugh and cry, "Parents usually use micro-letter is very, never remember friends Circle, group, the difference between the public account, often joke." Some time ago, two people intend to learn to use a taxi software, almost every once in a while I have to speak again. ”

"Looking at the old man wearing reading glasses, holding the mobile phone sitting on the sofa, with pupils like 1.1 points to try, feel very sorry for them." "The resident Li says," The parents thrifty life, basically does not take a taxi, unless has the special demand, but cannot hit the car to delay the matter, they are anxious. But their ability to accept new things is a lot worse than the young, they learn to use software in fact, to less trouble for their children. Every time my dad asked me how to use it, my eyes were very cautious. ”

Mr. Zhang, who is just 60 years old this year, tried a software taxi with the help of his son, and then he unloaded the software. He said: "Did learn the software, can hit the car, but I got off the bus is to give cash, the driver glanced at me to say ' now all online payment, you this is still a step away from the trend." "I heard that the need to bind a credit card or bank card account, Mr. Zhang felt unsafe, hurriedly let his son take a taxi software from his mobile phone uninstall, he said:" Would rather roadside more than 10 minutes, at least the money in my hands, safe. ”

Phenomenon 2 Do not add money, some jobs no one should

The Citizen chapter Lady goes to the Guang ' an traditional Chinese medicine hospital every month, her family lives near Maliandao. The taxi fare in this section is the starting price. Because her legs are inconvenient, need crutches, so most of the time, the family will take leave to drive her to the hospital. She would rather walk over when she met her family.

Ms. Zhang said: "If you use software to call a car, I will generally increase the price, otherwise so close to the job no one answered." Standing on the roadside to take a taxi, a lot of taxi drivers do not want to pick up legs inconvenient passengers, we go up and down the car is more strenuous, and sometimes can get off where there are probes, they will fined. ”

A silver construction company's taxi driver admits: "Really does not want to pull the old person and the child, the old person sometimes not to be able to explain the destination, if takes him to find again will think I detour, my colleague has been complained about." Children sometimes naughty, once I overcharging found a small passenger put my car seat on the little people painted. Parents rarely restrain their children, so I simply cut down on the job. ”

Last Saturday 9 o'clock Xu, citizen Mr. Tang used software to call a taxi from Cheng Shou Temple Road to Nanyuan Road near, before getting off, the mobile phone received a text message: "Dear drop member, in order to enhance your car experience, this list in addition to the normal fare, drip for your additional fee of 10 yuan." "Mr. Tang said:" The background does not increase, I can not be so quick to hit the car. ”

A first-car cab with two mobile phones, loaded with drops of taxis and quick taxi two software. Recently, he only used one of the mobile phone call, he said: "The quick reward is 35 yuan, drop is ten pieces of eight, I am sure with a drop ah." As for the roadside work, the basic is not too much to answer. ”

Phenomenon 3 in the car, hanging heart

Digital analysis

7% to 8% people take a taxi by software

Beijing has 66,000 taxis with a daily receipt of about 2 million orders. According to data released by the Transport Department, about 1% of the people who call for a car, and 7% to 8% of people choose software to take a taxi, most of the taxi people still adopt the way of roadside waving.

Although the number of orders is not the first, but the software to take a taxi is always not the impact of the market: to "tick" and "fast" two software for example, behind the internet giant backing, put hundreds of billions of dollars, "burning money" to nurture the market. In addition to reward drivers to rob a single, the passengers also have a "taxi back money" activities.

"Now do not use passengers to download a taxi software, with a gold map and Baidu Map can be software to call the car." "A taxi driver told reporters on the road," some maps of mobile phones also offer preferential policies on a regular basis. such as return calls, or even directly reduce money. ”

Expert opinion

Taxi software to a certain extent to create jobs

Traffic experts Xu Cangming that the use of taxi software, to a certain extent, caused unfairness. The driver uses the software to get to know the passenger's destination in advance without stopping, and then consciously pick the job. However, drivers who do not use the software must stop and wait for passengers to get to the passenger's destination.

At present, the Government encourages the development of software and other forms of taxi, but the lack of specifications for these software.

If you really want to ease the difficulty of taxi, should consider appropriate to increase the number of "parade taxis", while vigorously develop legal compliance of the "Rent rental Taxi", improve the income and welfare mechanism of taxi employees, improve the taxi service quality evaluation system as soon as possible, and study the implementation of the taxi reasonable price system

The Stone of his mountain

Hong

Discount Showmanship Illegal

At present, Hong Kong has a total of more than 18,000 taxis, carrying about 1.3 million passengers a day, accounting for about 12% of the total passenger traffic on Hong Kong bus day. The Government not only unifies the taxi driver's driving licence, determines the taxi charge price, stipulates the taxi model, delimit the business scope and the station, and also issues the taxi licence. As one of the management means, the quota auction license not only guarantees the public demand for taxis, but also controls the total number of taxis and avoids vicious competition in the taxi industry.

Hong Kong Law also stipulates that it is illegal for taxi drivers to make any move that attracts customers. Under such a rule of law environment, coupled with better self-regulation of the profession, the majority of taxi drivers in Hong Kong can obey the laws and disciplines, and there is basically no such phenomenon as "robbing customers" and "slaughtering passengers".

Taxi software is a new phenomenon in Hong Kong and only about 30% of taxi drivers are currently using it. The use of software to take a taxi will basically have discounts. However, under the existing laws of Hong Kong, passengers are required to pay the fare in accordance with the amount shown in the meter, and any act of showmanship by way of discount is illegal. The road Traffic (Public service vehicles) Regulations in Hong Kong stipulate that taxi drivers, their representatives or persons purporting to act on behalf of the driver may not offer fare discounts on their own initiative to induce passengers to use their vehicles, the maximum penalty being a fine of HK $10,000 and imprisonment for 6 months. According to regulations, no matter the use of telephone, mobile phone software or any other means, as long as the discount showmanship is illegal.

Local industry associations are not currently encouraging taxi drivers to use taxi software. Some drivers have a few smart phones or tablets installed in their cars that seriously distract them. The use of taxi software, drivers need to at least one hand left the steering wheel, the sight also left the front, easy to lead to traffic accidents.

Related news

96103 Open micro-letter Taxi

Yesterday, 96103 micro-taxi opened. Passengers do not need to download any software, just pay attention to the public number "96103" to be able to reserve the bank to build a regular taxi. First-time passengers, need to bind mobile phone number activation, after the choice of "instant car", "Appointment call car", "more" and other options. Choose to call the car immediately, after submitting the order, the 96103 call center will be the longest deployment of information for 25 minutes, until the driver Rob should. The results will be communicated to the passengers in the form of text messages. In more options, passengers can query taxi records, real-time understanding of order processing status, can also cancel the order.

The citizen Hou still remembers a taxi experience. In the course of her ride, the two mobile phone of the taxi constantly came to the sound of the software, the driver while driving by hand on the screen Shenra two. At the time of the traffic lights, Ms. Hou reminded the driver before he restarted.

The driver seemed a little absent-minded when he arrived at the destination. Suddenly, he braked his car and poked his finger at the screen. After that, turned to Hou said: "Just two steps, I will give you stop here?" Look, the next one will turn at this intersection. ”

A new moon company taxi driver to the reporter calculate a bill, with software rejoined, in addition to the occasional passengers will increase, software companies will give subsidies. Last December 12, he had a single job light subsidy to earn 40 yuan, "Our income is all on the road run, make more money who do not like." ”

Some taxi drivers simply summed up some of the "tricks" of taking jobs. For example, three Li Tun, such as too much traffic jams do not go, too far away from the place also do not go, because come back can not get the job; The best is a job and then a job, not too far away, the previous passenger has not got off, the last one has been connected.

Silver Construction Company Master Liu not only use a taxi software, and use a very well: "Originally only parking, and so passengers get on the car to know where this one work to go." No matter how far or how many, I also have to pull, or even if refusing to hire, received complaints not only fined also have to write in class examination. Now that you have the software, picking a job is a justifiable thing. Most drivers have the same idea, so the good jobs are robbed, and no one answers. ”

The reporter randomly hit 20 taxis, 15 cars have software "standard": the front windshield shelves a mobile phone, mobile phone connected with the smoke device charged. A cab introduction, now 96106 clients a few times a day, the phone about the car is basically very few people use, or software to call the car answered more. In order to quickly grab a good job, many peers have used a good mobile phone. "工欲善其事, prerequisite. ”

Running on the road, staring at the mobile phone to rob a job? A man waved his hand and said: "I am more than 10 years old driver, rest assured, not a thing!" "The citizen Miss Wang said:" Once I really unbearable, let the driver shut the software, at ease drive. ”

A person in the industry revealed that there is indeed a driver "no occasion" are in the robbery, in the airport high-speed way there has been a taxi driver in order to rob a single, did not control the good vehicle, the car out of control, a crashed into the middle of the belt.

Suggestion: Taxi software should be established as soon as possible

Government departments should encourage the development of taxi software, but at present there is a lack of norms, so that the software "free to play", to some extent, to encourage drivers to pick jobs, some passenger demand is not satisfied. In this respect, the public, experts have to advise, break the dilemma bureau.

1. The operation process to prohibit orders

Traffic Control Department said that the driving motor vehicles have to dial, answer the handset and other obstruction of safe driving behavior, deducted 2 points. But at present a considerable number of drivers in the operation process, the use of mobile phone software to take a single robbery, seriously affecting the safety of traffic, should be expressly prohibited. For example, whether there is a provision, if the driver in the process of carrying mobile phones, mobile phone orders, not only the law enforcement departments to strict penalties, passengers have the right to protest fares. At present, there is no such provision, and passenger complaints are more complicated.

2. Taxi software should not be reported to the destination

The main reason is that the driver can know the passenger's destination in advance. The proposed use of software to taxi when only to inform the driver where the passengers are currently located, do not indicate where the destination. In this way, the driver can receive orders, reduce the empty rate, while avoiding the job. This is the same as the roadside Yang recruit, if the driver after receiving a list of passengers and do not want to go, can be identified as refusing hire.

3. Special area should limit the use of taxi software

Some special areas, such as railway stations, airports, foreign passengers, many people do not or do not use a taxi software, at this time most taxis are queued to carry passengers. If there are occasional taxis that use software to queue, an unfair competition is formed. It should therefore be limited in some areas.

4. Special groups of taxis should be "green channel"

The elderly, patients and other groups of taxis are generally urgent, but now all software does not distinguish this part of the demand, so should be detailed taxi groups, for some special needs of the group should open green channel to ensure their use of vehicles. At present, the city has a lot of Lei Feng's team have published their own hotline, but these telephones in the traffic Department of the official online query, and more dispersed, find it inconvenient. The Transport Department is advised to set up a special line, which can be bundled up and operated.

Authoritative release: Software has little impact on taxis

The influence of taxi software and limousine service on taxi operation in Beijing has also become one of the focuses of Beijing Traffic Development Research Center. According to the taxi software and the bus service activity time Point, from the city taxi operating data, select the comparable October 2013 and October 2014 the same 6,649 taxi data, carry on the number of passengers, empty rate, before and after two passengers interval (waiting time) and other indicators of comparative analysis.

1. The number of passengers affected, but the extent of the impact is not

June 2013, the Beijing city implemented taxi tariff adjustment, the number of vehicles carrying a slight decline, but in September after the basic return to the previous level. At the same time, in July and August, the peak season for taxi passengers was the highest in the year. The number of passengers per taxi is basically stable between 20 and 25 times a day.

For the analysis of the sample vehicles, the same 6,649 taxis in October 2014 compared to October 2013 daily passenger number decreased by 0.9 times, a decline of 3.9%. It shows that the number of taxi passengers is affected, but the impact is small.

2. The total operating mileage is unchanged, but the operational efficiency is increased and the empty rate is reduced.

The use of software or not, the average taxi daily mileage is not affected, always stay at 293 km/car. However, in the daily total operating mileage, the relative increase in passenger mileage, that is, the operational efficiency of vehicles increased, the passenger distance is longer, empty reduced. Traffic department data show that the mileage empty rate decreased by 1%.

3. Reduction in the proportion of short-distance patronage and increased average distance of transport

From the statistical data, compared with the same period in 2013, the October 2014 taxi short distance (3 km) of the number of passengers, the proportion of long-distance (more than 10 km) increased. In other words, taxis take on more long-distance transport services than they did in 2013.

4. A small amount of vehicle time in advance

Identify each taxi in each day of the driving time (after a long outage of the first passenger time), the traffic department to draw the statistical distribution of all sample vehicles: The city's taxi out of the time is mainly concentrated between 5 o'clock in the morning to 9 points, accounting for about 63% of the total sample. Compared with the same period in 2013, the sample rate between 6 o'clock in the morning to 7 in 2014 increased by 0.8%, and the sample rate from 8 o'clock in the morning to 9 decreased by 0.7%, which meant that in the morning, a part of the taxi operation time was advanced.

For all vehicles, the average driving time for the whole day was around 7, and 2014 was 8 minutes earlier than 2013.

5. Before and after two times the passenger time interval is invariable, but the distance interval shortens

Compared with 2013, 2014 taxis before and after two passengers empty time and empty distance. The transport Department found that the empty time had not changed, but the empty distance was shortened from 3.45 km in 2013 to 3.38 km. In other words, the taxi demand is unchanged (empty time unchanged), the vehicle reduces the proportion of empty sweeping the road, improve the efficiency of empty hospitality.

The center said at the end of the analysis, will continue to collect the city taxi operating data, continuous observation of the changes in related indicators.

Reduced passenger ratio, average distance increase

From the statistical data, compared with the same period in 2013, the October 2014 taxi short distance (3 km) of the number of passengers, the proportion of long-distance (more than 10 km) increased. In other words, taxis take on more long-distance transport services than they did in 2013.