Absrtact: The new "consumer Rights and Interests Protection Act" has been officially implemented for 4 months, however, new law in the net purchase 7th can be no reason to return but not be well implemented by the electrical business. Recently, the State administration of industry and commerce, the Chinese Consumer Association interviewed Alibaba, Beijing east
The new "Consumer Rights Protection Act" has been officially implemented for 4 months, however, the new law "online shopping 7th can be no reason to return" has not been well implemented by the electrical business. Recently, the State administration of industry and commerce, the Chinese Consumer Association interviewed Alibaba, Jingdong mall, shop 1th and other 10 electric business enterprises to conduct interviews, urging its implementation of the new "law" in the "no reason to return" provisions.
March 15 this year, the implementation of the new "elimination Law", the net purchase "7th no reason to return" is the most consumer concern of one of the provisions. However, because the community of "7th no reason returns" provisions of the scope of application and specific standards of implementation of the different understanding of the consumer and the operator so controversial, become the biggest consumer complaints hot spot.
In the first 6 months of this year, the national consumer long-distance shopping complaints grew 2.55 times times. The relevant departments focused on the interview with Alibaba, Jingdong mall, shop 1th and other 10 major electric dealers, to vigorously promote the implementation of relevant provisions, and effectively protect the rights and interests of consumers.
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