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The rise of social media is a trend of internet development in recent years. Whether it's Facebook and Twitter abroad, or the domestic renren or Weibo, it's dramatically changing people's lives and bringing us into a social networking era.
Social network is a kind of network media, and we marketers in the social network era is fast approaching, also can not escape to face the social media to bring the profound changes in marketing.
So what are the outstanding advantages of social media marketing compared to traditional marketing methods?
First of all, social media marketing has the most advantages of traditional network media marketing, such as the multimedia characteristics of the dissemination of content, communication is not subject to time and space constraints, dissemination of information can precipitate the long tail effect and so on. About network marketing compared to traditional media advantages of a lot of articles, here I do not repeat, I would like to focus on the social media marketing and general network media Marketing contrast advantages.
First, social media can target customers with precision.
The social network grasps the user massive information, throws out violates the user privacy the content not to say, only is the user public data, has the massive valuable information. Not only is the age, work and other superficial things, through the user to publish and share content analysis, can effectively judge the user's preferences, consumption habits and purchasing capacity and other information. In addition, with the development of mobile Internet, the proportion of social users using mobile terminals is more and more high, and the location-based characteristics of mobile Internet will bring great changes to marketing. In this way, by targeting targeted users and geographically oriented, we can naturally get better results on social networks than in traditional online media.
Second, the interactive nature of social media can narrow the distance between enterprises and users.
Interactivity was once a distinct advantage over traditional media, but it was not until the rise of social media that we really experienced the great magic of interaction. Ads in the traditional media can not see the user's feedback, and on the Internet, the official or blog feedback is one-way or not real-time, the continuity of the interaction is poor. Often we publish ads or news, and then see the user's comments and feedback, and continue to in-depth interaction is very difficult, enterprises and users continue to communicate channels is not smooth. And the social network gives us the official microblog of the business, has the enterprise's Renren official homepage, on these platforms, the enterprise and the customer are the user, the innate equality and the social network communication convenience characteristic enables the enterprise and the customer to be able to better interact, to mingle, forms the good enterprise brand image. In addition, social media such as Weibo are a natural customer relationship management system that can quickly provide feedback and resolve user problems by looking for users to discuss or complain about their brand or product. If the official account can form a good relationship with customers or potential customers, let customers treat the Enterprise account number as a friend's account, the value of the enterprise's acquisition is incalculable.
Third, the large data characteristics of social media can help us to conduct public opinion monitoring and market research at low cost.
In addition to the social media's advantages in terms of interactivity, the large data features of social networks are well represented by the popularity of these networks. and enterprises can do a good job of social network data analysis and processing, can also receive great benefits. First, social media companies can monitor public opinion at low cost. Before the advent of social networks, it was difficult for companies to monitor their users ' opinions. Now, social media in the enterprise crisis public relations played a role has been widely recognized, any negative news is beginning to spread from a small range, as long as the enterprise can be at any time to monitor the public opinion, can effectively reduce the enterprise brand crisis and the possibility of proliferation. Second, by analyzing a lot of data on social platforms, or conduct market research, enterprises can effectively excavate the needs of users, for product design and development to provide a good market basis, such as a cake supplier if found in the social networking site has a large number of users looking for European-style cake information, you can increase the cake design and development, This is almost impossible before social networking, and now, with a little gift, a social media campaign, you get a ton of feedback.
Finally, social media gives businesses the power to lower cost organizations
This sentence is a bit awkward, but the organizational strength of the Organization is indeed the Internet to bring us the greatest feeling. Through social networks, companies can organize a huge fan-advocacy team at low cost, and how much value can fans bring to the company? To cite an example, the millet mobile phone now has a huge fan team, a large number of rice noodles has become an important factor in the rise of millet mobile phone, whenever the millet mobile phone has activities or new products, These fans will excitedly, do the propaganda, and these, almost do not need the cost! Without social networks, Lei want to organize rice noodles for millet propaganda, it will cost very high costs. In addition, the public information of social media can also enable us to effectively find the opinion leader, through the propaganda campaign to the opinion leader, can naturally reap the better result than the large area net.
The advantages of social media in marketing are obvious, but there are still many problems. For example, the controllability of social media marketing is poor, input-output ratio is difficult to accurately calculate and so on. But with the advent of the social networking era, the social media marketing system is bound to gradually improve, so every marketer can not choose to avoid it, we have to face this new challenge.