The background of the telecommunications: success is tired of success

Absrtact: To go to telecom an alternative proposition is utility, which means complete plumbing; the other option is Internet, but no matter how it is, it's hard to become an internet company, which is a completely different technology base and a different business model. Of

To go telecom an alternative proposition is "utility", which means complete plumbing; the other option is Internet, but no matter how it is, it is difficult to become an internet company, which is a completely different technological foundation and a different business model. Between the swing, balance is the future inevitable.

What will be the end of telecoms operators ' going telecom? The answer is clearly not "Internet". The concept of "telecommunications" is proposed in the global telecommunications industry growth is weak, as well as macro-economic downturn, the global telecommunications operators in the face of the mobile Internet under the pressure of alternative competition, to make a stimulus response.

The background of the telecommunications: success is tired of success

The most complete exposition of the topic of going to the telecommunications is Mr. Wei, director of China Telecom Science and Technology Commission. In a public speech, Mr Wei pointed out that the telecom manufacturing industry and the operating industry were the lowest of the entire information industry, accounting for only 6% to 7% of the profit ratio in all sectors of the information industry. Even if the operator has been attached to the SP and CP, the profit ratio has reached 15%.

The traditional operation mode of telecom industry, such as the pursuit of telecom service, the complex technology and business system resulting from the flawless pursuit of a back-compatible, high operating costs and huge waste, so the traditional telecom operators in the face of competition from the Internet light Asset manufacturers, the original proud of the Telecommunications service quality system, Instead it became a heavy burden.

The industry is at the forefront of the need for change when the technology system that has brought great success to itself begins to become a burden. Since telecommunications operators in people's communication relationship, not responsible for generating information, and not responsible for processing information, so over the past hundred years, the global telecommunications operators have been committed to the pursuit of reliable and reliable information transmission services.

The resulting technical and managerial inertia is what Mr. Wei says, and telecoms operators are only good at adding and not being good at subtraction. This is because telecom operators in order to ensure the quality of telecommunications services, in the design of the complexity of the system, no one has been able to understand each specific technical functional requirements of the specific customer value.

So we also see that the demand for human resources by telecom operators has been expanding over the years. Nearly millions of operators are operating in the increasingly complex and expanding telecommunications business system. In turn, telecoms operators also have complex management systems and hierarchies compared to any other industry.

Reliance on a unique technology system, the corporate culture and management culture of telecommunications operators, has also made adaptive optimization, such as Mr. Wei's 0 risk decision mechanism, such as the lengthy reporting process

An analysis of the concept of "telecommunication" in "Going Telecom"

The author was fortunate enough to have recently attended a public speech by Professor Lv of Beijing University of Posts and telecommunications, and Professor Lu talked about the nature of the problem, and he thought that before he went to telecommunications, he had to figure out what it was.

Since telecommunications, we need to study the carrier's unique telecommunications genes, that is, in thinking, organization, culture and technology, which is unique to "telecommunications" factors.

Telecom industry, as a typical natural monopoly industry, its basic industrial characteristics include:

1 Horizontal whole network: Popular said will be to complete the trans-regional telecommunications services, must rely on the full network of coordination, regional operators can not complete the complete service

2 The vertical technology Strong correlation: The Telecommunication Basic network construction and the operation and the basic telecommunication service are inseparable. Network Industry Strong Association, can not be separated.

The telecommunications industry since the day it was born, as a self-contained system, whether it is technology or business innovation, basically belong to the "circle" thing. Even as a result of the horizontal full network, the International Telecommunication Union as the first technology-driven international Cooperation Organization was established, also did not get rid of the closed nature

Because of the existence of these technical features, the Organization and management of telecom operators is also in the form of pyramid Executive order hierarchy, relying on excellent and effective command transmission system and standardized technical management system to achieve full network business and service consistency and uniformity, and no difference.

Such a technology system also determines that those who may threaten full network operation Security Innovation will be the organization's rejection of the body, and sooner or later excluded from the body of the organization.

Therefore, the author believes that the so-called nature of telecommunications, is the order, unity, closure, norms, always, no difference, that is, the pursuit of standards of a highly consistent and highly coordinated behavior, to ensure the efficient and consistent delivery of telecommunications services to establish a complete set of organizational management system and its supporting corporate culture.

In a not fashionable noun, the telecommunication is a kind of culture, this kind of culture, can call the farmer culture, self-sufficiency is the core characteristic of this culture.

The outstanding performance of this kind of farming culture is that the telecom operators in the past hundred years, whether from the technological innovation progress or the improvement of business service innovation, are in their closed circle, methodically carried out, even in the setting of regulatory bodies, due to its professionalism, Most countries in the world are managed by regulators independent of the government.

In the event of a dispute, the operator and the public, and not recourse to the Court's legal relief, but to take similar industry "private law" way to resolve the enterprise and user disputes.

After the advent of the data business, the opening of the global operators is only a Enshi-style cooperation. In the beginning, those value-added services seemed to be ingenious by operators. As for the volume and operators compared with the operator is not an order of magnitude of cooperation, there is no bargaining power of the qualifications.

Therefore, the performance in cooperation with the upstream and downstream, from the cultural, has been characterized by the telecommunications of a "landlord-parent-style" cooperative culture. This landlord parent culture, that is, employees can be exercised at any time to exercise the "patriarchal" children to manage, highlighting the performance is a rigid performance appraisal system, and the external types of collaborators as a working in their own field "temporary" or "long-term".

A refined word to describe the relationship between foreign cooperation can be summed up as follows: slavery. That is, the communication operators in the way of thinking, habitual regard themselves as managers, this management or patriarchal thinking from the whole network of technical inertia, but also from the relevant government departments of the Commission of law enforcement requirements. This is a centralized mode of thinking for telecom operators.

Therefore, from the point of view of consciousness, to define the concept of telecommunications, we can think that because of the characteristics of telecommunications technology system, telecom operators have established a similar "landlord parent culture" of the organization and management system, which is similar to the "Full unlimited liability" of the company's operating mode, and thus established a complete set of business, technology, Service System.

The end of the telecommunications: Internet is also not the operator can bear the light

As Mr Wei says, it is a long and complicated process to go to telecommunications. But the next 5-10 years is an inevitable trend.

For telecom operators, in the current transformation, there are actually two kinds of ideological trend in the surging. One is the return of telecommunications services to the status of public utilities, like the status of hydro-gas in social life. But even as a basic utility, the process of telecommunications is still a necessity.

As a basic communications service provider, in the process of transforming to utilities, it is necessary to remove those complex features and lengthy process management mechanisms, especially in the service quality of excessive commitment.

This is necessarily a process of significantly reduced costs, including a systematic optimization process for networks, businesses, services, and people.

The Internet-born light asset companies, and companies that are pushing private capital into the telecoms sector for broadband access and mobile resale, will not assume the universal service of such basic telecommunications services.

Therefore, from this point of view, to the telecommunications of an optional proposition is the telecommunications operators of "public utility."

However, it is clear that the "utility" of the transition prospects, that means the complete pipeline of telecommunications operators. In view of the strong correlation between basic telecommunication network facilities and basic telecommunication services, and with the global end of telecom universal service, this requires the rational recognition of telecom operators and their managers that the era of micro-growth has come

Another option for telecoms is internet.

It is clear that a true telecoms operator can hardly become a real internet company no matter what kind of self-improvement it is. This is determined by the basic technological system that underpins each other, and is determined by the very different modes of survival and development.

The General Service requirement of basic telecommunication business and the requirement of economic and social regulation must require telecom operators to bear more obligations and responsibilities than Internet manufacturers.

Then, when the traditional telecom operators with their feet into the Internet river, it is inevitable in the system operating costs congenital disadvantage of internet companies.

If the telecommunications are defined as Internet, or, as Mr. Wei said, telecommunications operators will extend to the field of information and entertainment, while I agree with this trend, we also need to remind that the system, including the economic and social control system, as well as the carrier's own corporate organization system, all need to "go to the telecommunications".

It requires the government, operators and the public to put telecom operators ' Internet services down from the altar, so that telecom operators can really go telecom.

The process of "going telecom" is a balancing process of utility and Internet.

To telecommunications, not simply the Internet, but a telecommunications operators and government regulatory agencies in the transition process of telecommunications operators, public utility and Internet as a long-term trend of change, to find in the universal service Social Security and the development of the industry balance between the growth of the process.

is not simply the process of Internet.