The charm of the MX2 after the sale of buck no lower limit to lead consumers Nu scold

March 24, 2013, a consumer on the Phantom of the official website issued quality complaints articles, immediately after the forum strong kick. The charm of the MX2 after the sale of buck no lower limit to the consumer scold (figure) the consumer said, their own in the charm of the official website to purchase a successful and successful payment to buy a phantom mobile phone, in the paper shell no extrusion traces, no water traces, no tear mark traces of the case for confirmation. But after opening the package, found that the phone volume key and the back cover is not good, the head direction and the combination of the back shell is larger than the top direction and the combination of the back shell position. Then contact the official website online customer service inquiries, customer service requests to take photos after the notification is normal. Later, the consumer opened the back Shell ready to insert card boot, and found that the bottom of the cross screws have been screwdriver top off the paint small bright spots, mobile phone USB data transmission Charging Jack also has a significant use of traces, so asked customer service to change a new mobile phone. The Phantom of the MX2 after sale Buck prevarication No lower bound the next day, the consumer received a call back, according to the consumer said, all after-sale customer service communication are different, to all kinds of prevarication to deal with consumers, explain the problem, do not make a positive answer, and that all the problems for consumers unilaterally caused to shirk responsibility. After repeated consultations, the charm Company customer service requires this consumer to take clear photos to the relevant technical personnel identification. After providing the picture, The Phantom company still has not made the positive explanation and the reply to the photograph. There is no problem with the photo reaction, if you feel that there is a problem, you need to return to the factory for testing and evaluation. Due to a lot of inconvenience, the consumer refused to return to plant testing, and to Zhuhai 12315 complaints. After being asked to issue a test report, it is handed over to the industrial and commercial authorities. April 11, the charm family call again failed to communicate, April 13, holding the last hope, the consumer in the thousands of miles to complain again, until the Phantom mobile phone for a new period has passed. The charm of the MX2 after the sale of Buck MX2 after the sale of the charm of the buck, the consumer said, their own requirements after the sale of after-sales service commitment to replace a new mobile phone, but the delay has not been resolved. This consumer strongly questioned the charm of the company's after-sales service system, said that there are many problems, the official website did not check the inspection process of mobile phones, no standard packaging, no detection of the unified mobile phone certification and a lot of details. Since its discovery of mobile phone problems, complaints to relevant departments, to the complaint article was forcibly deleted by the forum, the quality of the mobile phone, still not satisfied with the answer. To the network editor to the consumer's phone to the owners of the owner yonder, a week after throwing unanswered, consumers have been very worried. What's the name of the shop bully?