Nowadays, people's information interaction is more and more frequent on the Internet, and the communication ability of application is very common and important. Communication functions quickly penetrate products in various fields, especially in social networking, gaming, online education, etc. Third-party communication services are particularly important when small and medium teams and individual developers develop their own communications modules that are less realistic in technology, time spent, and capital costs.
Cloud communication platform is an earlier PAAs platform to provide communication capabilities, the traditional telecommunications network capabilities and ip-based communication capabilities, through the open cloud of the API way to provide enterprises and developers to help developers fast, convenient, low-cost integration of related communication functions. Cloud communication platform can help enterprises and developers to reduce technology and investment threshold, flexible to meet the needs of a variety of application scenarios.
For example, the current market in many social products will use the voice call function, in addition to network telephony, address books and other applications, there is also a very important application scenario is the network game. Netizen user's a very big demand is the on-line game process can facilitate the voice communication, after all, the network game provides a user on the network and the friend Game Entertainment Place, the essence is also a communication community. Interaction between users is the most important way to participate.
In fact, at the July 25 Shanghai Chinajoy Games Business Conference, Cloud communication may be with some game manufacturers to do some game-related product promotion. After all, although most of the current game text is still the most common way of communication, but with the game play diversity and interactive participation of the enhancement, "free hands" voice communication superiority is very obvious.
VoIP Network voice telephone is a cloud communication can provide an important communication capabilities, VoIP network voice phone refers to the client point-to-point implementation through the 3g/wifi network to call, without the need to take the telecommunications operator. This communication capability is commonly used for all kinds of instant messaging applications currently available, such as free calls between two clients of some address book tools or network calls through WiFi or 3G networks. The above mentioned voice communication service for online games is also provided by this communication capability.
Speech verification Code is also an important communication capability provided by cloud communication. Speech verification code is similar to the function of SMS authentication code, the user in the Web site registration process, input mobile phone number, the system needs to verify authenticity, then the system calls this mobile number, the user connected after the system broadcast authentication code, prompting the user input verification code, to achieve mobile phone number verification. This function is currently used relatively little, after all, the text message verification code is still the mainstream.
IVR voice recognition and query can be achieved by dialing an access number, the key input query code for self-service query information. A period of time before the very heat of the college entrance examination is to achieve this, candidates through the input of the ticket number can query high test points is IVR voice recognition and query a typical application. In addition, this communication capability is widely used in the express industry, such as the input Express number can see the status of Express.
Of course, third party communication services can provide a lot of communication capabilities. For example, the communication capabilities provided by Cloud communications, in addition to the above mentioned, but also include some other communication capabilities, such as IVR Enterprise Switchboard, can help enterprises to apply for customer service number, the user's telephone for voice navigation. In addition, the landing phone, two-way callback, as well as text messaging function of chat, message verification code and other functions.
From above cloud communication each communication module and the communication ability looks, almost covers the Internet each application domain and the enterprise customer relations and the customer service and so on many aspects demand. These communications capabilities can meet the needs of large and medium-sized enterprises in the same time, the mobile Internet in the field of new products for entrepreneurs can also facilitate low-cost communication functions. Cloud communication as the representative of the Third-party Communications Service platform, can focus on communication capabilities as the core, so that users of cloud communication can realize the communication ability of professional low-cost implementation, realize their own value.