A few days ago, http://www.aliyun.com/zixun/aggregation/7660.html "> Tencent's comprehensive shopping website Xun CEO Bu Guangzi on Weibo, said Xun network will be in the 3 15 to launch the price of the active compensation of the" cost guarantee "service. In other words, starting from March 15, as long as consumers in the Xun net purchase of designated goods within 24 hours of price reduction, Xun net will be the initiative to compensate the customer's account. This is the first time a similar service has been launched in China.
"Starting today, consumers in the Xun net after the order within 24 hours, if the price of goods fall, we will be the downward portion of the difference automatically into the consumer account." This is the first time in China to launch the price of the active compensation business. Yesterday, Yi Xun Network PR director Zhang Li to reporters.
Reporter learned that price protection has always been it, digital, home appliances and other industries common practice. After the development of E-commerce, although some enterprises also launched the relevant price protection policy, but basically are passive compensation.
How do consumers verify that they are "compensated"? Pan Biao, senior operations director of Xun Network, said, "When the consumer buys the goods and complies with the price protection clause in the Xun, Xun will send a text message to the consumer within 24-48 hours, informing them of the price protection clause, and the consumer will automatically receive the compensation points within one week without additional application. ”
Pan Biao said that because the service has just been introduced, it will take some time to carry out the testing of related products and operations, so in the 3 15 range of the day, Xun made appropriate restrictions, including some special, group purchase goods, and the price of less than 5% of the goods will not participate in the first price guarantee. Reporter Suntin