The first domestic search engine netizen rights and interests safeguard system

Baidu recently joined the Chinese Consumer Association launched the first domestic search engine netizen rights and interests protection system, that is, when Baidu login users in Baidu Click on the "Promotion link", encounter fake web sites, fishing fraud and caused actual losses, after verification can obtain a certain amount of protection money.

Baidu pushes netizens rights protection plan

Baidu Netizen rights and Interests protection plan is to mean, Baidu registered users in the Baidu account state click on Baidu to promote the link, because the promotion of business to take fake official website or qualification, the implementation of phishing and other fraudulent acts and user transactions resulting in real economic losses, users can be in accordance with the relevant rules of the protection plan to apply for a certain amount of protection gold, And get Baidu in consumer rights related support.

At present, Baidu Netizen rights and Interests protection scheme provides the maximum ceiling of 2000 yuan and 5000 yuan compensation amount respectively. Under normal circumstances, the user a single economic loss of the maximum limit of 2000 yuan, for Baidu to promote the link exists counterfeit medical and pharmaceutical qualifications caused losses, the highest pay not more than 5000 yuan.

Baidu Netizen rights and Interests protection plan payment process

According to Baidu official "definition", the Netizen obtains the Baidu rights and interests safeguard service to need at least two conditions, namely: clicks Baidu to promote the link to have already logged in the Baidu account, and in with the promotion link website Real transaction suffers the loss.

In addition, Baidu has also standardized the user claims system, when the user in the fraud, to Baidu complaints, in addition to the need to provide personal data and identity certificates, but also to submit a complaint to promote the website URL (URL), the promotion of the link in Baidu search results in the screenshot and then the site screenshot ", and" Basic evidence of fraud and economic loss (e.g. invoices, receipts, contracts), etc.

It is reported that Baidu Netizen rights and Interests protection scheme complaints Audit, mediation and compensation work is mainly by the Security Center and the People's Mediation committee Baidu is responsible. Under normal circumstances, in the user and the Security Center can not reach agreement, users can apply for the Baidu People's Mediation Committee intervention, the user can be based on actual compensation, from the hundred Pay in advance protection gold.

It is understood that the Baidu People's mediation Committee is under the People's Republic of China Law, the Ministry of Justice approved the establishment of the Professional committee, is to mediate the Internet business disputes public welfare organizations.

Earlier reports said that Baidu's plan to start last year, has been preparing for a large six months, Baidu has also set up a special task group, and extracted a large margin.

Baidu Netizen rights and Interests protection program only just launched, up to now the platform has not been available for observation of the case of compensation. However, compared to the electricity quotient platform "NET buys the payment", the Baidu to the false promotion link "the compensation pays the attitude" to be more commendable.

Although the implementation has difficulties, user examples (need to provide promotional link address, promotional links screenshots, vouchers, etc.) also have difficulty, but Baidu Netizen rights and Interests protection plan, still worthy of affirmation and expectation.