The net purchase train ticket which has been questioned by netizens has been "forced to queue" booking method has been quietly canceled by the railway department, by prompting the number of "surplus votes" to replace, improve the transparency of ticket purchase. Yesterday, the reporter wanted to the booking process to cancel the "queue" function to show "more than the votes" to interview the Ministry of Railways under the 12306 website of the head, as of press, did not get echo.
Less than the number of applications
Direct cancellation of order submission
Yesterday, the reporter entered the railway ministry's only official booking website 12306.cn ready to order a September 30 Beijing to Nanjing T65 ticket. After entering the booking procedure, the booking page shows the hard sleeper without tickets, the hard seat has the ticket and the first time displays "1 Zhang" the word.
After the reporter enters the name, the ID number and submits the Order, pop-up dialog box on the page, the above prompts the "distinguished customers, the train you choose to have more than 1 tickets, no seat 0, at present, the number of queues have exceeded the number of votes, please choose other seats other train times, hereby remind." "Because of the number of passengers who submitted the order before, the reporter can only choose to cancel the option, and can not continue to submit orders."
Previously, when the same steps were reached, the dialog box prompts for "Today's train and seats have exceeded the number of people before you submit a booking request, to process your submission request may have no ticket, whether to continue." "If the traveller continues, after waiting for a different time, there may be a failure to submit a ticket."
The number of applications is less than the number of votes
order to be processed immediately
The reporter again try to order a September 27 Beijing to Hohhot 1455 train tickets, after the same operation, the car pop-up and Nanjing different hint content "Dear customers, this train you choose to have more than 13 tickets, no seat 88, hereby remind." "The reporter determined after the smooth submission of orders, the dialog box immediately show that the order has been submitted, immediately for you to deal with, only a few seconds, the reporters on the success of booking."
The reporter learned that last week, 12306 site upgrades, in the booking link to increase the "line" of the new function, the railway department said the purpose is to reduce the instantaneous pressure on the site, so that users can be more aware of their own orders submitted before others. But this way has been questioned by some netizens, netizens believe that the "forced queuing" approach has not reached the effect of open and transparent, the railway department may use the time difference in the internal retention of tickets.
September 20, the railway Department of Internal Reservations to the question made a denial, the beginning of this week, 12306 booking web site on the "forced queue" to modify, by showing "more votes" replaced by more clear passenger operation objectives.
Industry insiders remind:
Contradiction between supply and demand is still a bottleneck
Although the 12306 booking website canceled the "forced queue" to show "more votes" instead. Many travelers find it difficult to order 30 of the train tickets for the September 29 and September. To the northeast, Nanjing, Hohhot and other popular cities train tickets have been left. In response to this phenomenon, many railway industry insiders reminded reporters that whether it is the network to buy train tickets or telephone booking, window ticketing, they are a kind of ticketing, if the contradiction between supply and demand is not resolved, the number of people with fewer votes, and more ticketing methods will not buy the situation of train tickets.
The reporter learned that in order to expand the railway train ticket sales channels, more convenient for passengers to buy tickets. By the end of last year, the national Railway train has achieved online ticketing, through 2012 years of the Baptism of Spring Festival, online ticketing has become more and more people's preferred way to buy tickets.
September 18, the railway ushered in the purchase of the Mid-Autumn Festival, National Day before the last day of the ticket, the peak of 12306 Web site clicks more than 1.4 billion, this number is significantly more than the 2012-year migration travel, 12306 Web sites have been paralyzed and repeat the phenomenon of queuing.
A railway staff engaged in railway ticket work for many years said, "11" long vacation and during the Spring Festival travel, the passenger flow will always be higher than the actual transport of the railway, especially some popular lines, travel can not be the wrong peak, railway transport can not be a relatively short of the bottleneck of the train ticket.