The Hotpot restaurant uses cloud computing to order like a karaoke song

To the hot pot restaurant, the waiter will always be there when you just take a seat, and then hand over the menu to let you order. However, recently in the South Ping opened a hot pot pavilion, not only there is no such waiter, there is no menu.





on the table of the Hotpot Hall, there is a liquid crystal display, the customer directly on the monitor to order, like in the karaoke song as convenient.





yesterday noon, the Chongqing Morning News reporter in this hotpot hall to see, on each table, has a liquid crystal display screen.





Reporter in a private room to open the display, the desktop immediately display the "Buffet order" words. This self-service ordering system similar to KTV in the song system, divided into the bottom of the pot class, meat category, vegetarian category, specialty dishes category, snacks, drinks and so on. What you want to eat, find it on the touch screen, you can find it by touch to determine the order, the menu will immediately appear in the kitchen.





in addition to ordering system, self-service ordering system there are entertainment games, video playback, information, nutrition calculation, sales rankings and other columns. However, the reporter found that these features are not yet available.





the owner of the store also told reporters that each monitor corresponds to a waiter, their wrists are wearing a similar electronic watch pager, as long as the customer in the monitor point call service, the waiter's wrist pager will be issued a sound reminder.





It is understood that because the new store opened a big discount, beer is free, so attracted a lot of customers. A lot of customers don't seem to fit in without a waiter's order.





reporter found that because too many customers, coupled with many customers will not use a la carte system, the restaurant staff are busy running before running, almost an hour after the restaurant part of the ordering system has failed to use, the waiter's "wrist watch" also stopped working.





This section/Chongqing Morning News reporter Xu Ju intern Gao Chengyuan





boss said: Save time and energy saving cost





Labor-intensive restaurants are challenged as human costs rise. Mr. Yu, the head of the Hotpot restaurant, which first introduced the smart dining system, said the system could reduce human costs by 20% and save 30–50% waiters.





Mr. Yu gave the journalist this account, before a waiter to serve 3 tables, now a waiter can serve 5-6 tables, a restaurant with 30 tables, you can reduce 5 waiters, a waiter by 30,000 yuan a year salary calculation, a year can save 150,000 yuan cost.





In addition to saving labor costs, the system also with the Treasury, the Central Kitchen, procurement, finance and other links, can effectively control the cost of management, through the system of statistical data, than the human calculation, inventory more accurate. For example, at the same time, the Hotpot shop in all the network stores sold a total of the belly, duck intestines, a little central management system, the boss in the office will be clear, and the establishment of accurate procurement plans.





said, the use of intelligent systems, the key is to allow customers to feel the speed and convenience of technology, the waiter had to 10 minutes before the bottom of the pot and vegetables, now, 2 minutes to the pot and vegetables on the line, the customer does not need to wait for a long time.





customer said: "A la carte to return food but trouble





no waiter to order, a lot of customers still shout not too adapt, especially in the back vegetables a little trouble.





"How is already ordered the bottom of the pot." "With a pot just tuned the pot pot, the more than 20-year-old male waiter walked to the 30th table, see two customers have begun to eat, he shook his head, helpless end back."





at the 30th table is two Liu Li and Bo, who lives in Wanda Square. At first, the two people are not accustomed to use the computer to order, and the point is still dead, do not know whether the point of heavy, only to call the waiter to see.





Liu Li said, as soon as the point, the system is still fast, ordered at most two minutes on the end of the dish. However, for the retreat, Liu Li felt still trouble. The return dish must call the waiter, the waiter also must enter the work number and the password to return, if the waiter comes late, will not be able to return.





Hotpot also uses cloud computing




The
is replaced by a touch-point meal instead of the traditional manual-ordering service, which uses cloud computing. Relevant responsible person, intelligent restaurant system is specially tailored for brand catering enterprises, there will be similar to the bank in the future queuing system, the entire technology using wireless sensing and cloud computing technology, rapid processing of the entire restaurant chain enterprise data.





Reporter search on the internet found that a la carte system is a specialized service outsourcing software enterprise development, in Shanghai, Kunming has more than 100 restaurants to use.