The implementation of the new law, the right to regret online shopping has become a fact

　March 14 News, the new consumer protection law will be formally implemented on March 15. The newly promulgated elimination Law added and corrected a lot of directly related to the electricity business provisions, in this inventory of the new law and E-commerce-related provisions, power providers reference.

1. Seven-day unconditional return goods consumers have the right to buy back online

Nowadays, online shopping has become a very popular way of trading. According to data released by the China Consumer Association, last year, the national consumer associations at all levels received 20,454 complaints of online shopping, accounting for 52.4% of sales and service complaints.

This regulation with the times gives consumers the right to regret, very grounded gas, effective protection of consumers in the new mode of consumption of consumer channels of legitimate rights and interests.

The new law adds one to the 25th article:

2. The net buys the operator to provide the address and the contact method

In the virtual market, consumers often cannot find sellers information, so that sometimes lead to complaints without door. And for the purchase of goods often there will be some things that can not be noticed, in response to this situation the new law also promulgated a new clause.

The new law adds one to the 28th article:

3. Clear Network shopping platform responsibility strictly controls the platform and the seller's responsibility

Now on the Internet more and more open platforms, and before consumers on the open platform to buy goods, if the problem of responsibility is very difficult to define. To this end, the new law on the issue of platform responsibility, also made clear provisions.

The new law adds one to the 44th article:

4. Consumer personal information must be kept strictly confidential

The internet era of information flooding, consumer information on the Internet is equivalent to exposure to the public, some time ago even appeared in the Internet reselling Express information transactions.

Although the provisions of the new law are not aimed at the electric business enterprises, but the consumer's personal information strict confidentiality of the provisions can give online consumer information to bring relative protection.

The new law adds one to the 29th article:

5. Mental damage Compensation method

Most of the consumption of life for small consumption, even if there is a consumer fraud, most consumers because they feel that the benefits of the rights can be expected to be too small, and the cost is too high, and therefore in the cost and benefits of the balance between the halt. The new law increases the spirit of compensation for consumers to provide more convenient protection.

It seems to the consumer to the bad comments, the seller to send this kind of thing, the future is not unresolved.

The new law adds one to the 51st article: