The issue of "Electric Business Enterprise Integrity Investigation Report" shows

Zhongxiaoxie yesterday released the "Electric Business Enterprise Integrity Investigation Report" shows that 26.52% of consumers on the net after the sale dissatisfaction, complaints are mainly concentrated in the arrival time, refunds, after-sales service, return replacement, logistics, such as courier links.

Survey results show that nearly 80% consumers of domestic e-commerce business integrity of the overall situation expressed satisfaction. The consumer to the financial and personal Information Security link standard degree most satisfied. After-sales service link satisfaction is relatively low, only 53.96% of the respondents to the existing E-commerce enterprises after the sale of the integrity of the link to express satisfaction, for each link is the lowest.

The report also pointed out that the "arrival delay" complaint indicates that logistics is still a bottleneck restricting the development of electricity dealers. Insufficient capacity, narrow coverage, the quality of courier personnel, and network business information flow is not smooth, refused to spot inspection problems are urgently needed to be resolved.