September 10 News, Lok Bee Network announced the national door-to-door replacement city from 27 to 45, including Shandong Yantai, Weifang, Zhejiang, Ningbo, Wenzhou and other 8 provinces 18 cities, covering Lok bee net users more than 55%. Usually the customer returns the goods must pay the courier fee to send back the merchant, again by the merchant returns the goods, now, the user may apply directly through the network platform or the service hotline of the Lok Bee Network, obtains the free door-to-door to receive the replacement service. In addition, the Lok Bee Net POS card city also increased to 40, including 20 cities in 12 provinces. Compared with the previous, door-to-door replacement and POS card service of the number of cities increased by about one times.
It is understood that the new return policy on the line, users can through the Lok Bee Network "My Hive" in the service Center application for return, can also call the service Hotline application. In addition to washing, modify the size of their own personal reasons resulting from the return of the exchange, the user needs to bear the cost of each single 10 yuan, most of the door-to-door replacement courier costs by the Lok Bee Network, no longer charge users any fees.
It is understood that the Lok Bee Network has been Beijing, Shanghai, Guangzhou, Chengdu four major warehousing, in the 40 core cities can guarantee the arrival time, with the city of control within 24 hours, most of the city can also be served in 4 days. In addition to this year's newly established Chengdu Warehousing, Beijing Shunyi Storage has also been expanded, even if there are more than the Lok Bee Network August Store celebration of the oversized order promotions, can also meet the demand.
China Internet Network Information Center (CNNIC) data show that up to the end of June 2013, China's online shopping internet users reached 271 million people, equivalent to five Chinese people have one person online shopping. With the mass and socialization of the electric business, the logistics construction will be the main direction of the user experience and after-sale service, and exert their core value and core ability.
Industry insiders believe: "The price war era has passed, the real let the electricity business has ' emboldened ' is the consumer experience, electric business such as the user satisfaction in the online shopping experience combined with their own unique advantages, to achieve the maximization of the interests of many parties, will become a promotional mode of the electric business innovation. "The current competition in the field of E-commerce has evolved into a competition for logistics and has expanded to two or three-line cities," he said.
"The future facing north-south differences and urban characteristics, Lok Bee Network will also develop differentiated warehouse storage, from delivery services, inventory categories, quantity, temperature settings will be targeted management." "Le Bee network related officials said that the future will expand the proportion of the southwest region, Chongqing and Yunnan and other regions will become the key area of the great expansion of Lok Bee Network, will have more city opening time limit up to, door-to-door replacement, POS card and other services.