Absrtact: Double 11 each year, the shipment loss and breakage under the pressure of the logistics burst warehouse occur frequently, this year, with the first War of China Post, the mailing market has a new focus. According to the latest release of the cat official website of the Double 11 logistics strategy, the first time this year into the war double Xi.
Every year, "Double 11", the logistics burst the pressure of the express loss and damage occurred, this year, with the first war in China post, the postal market has a new focus.
According to the latest public cat official website "Double 11" logistics strategy, this year, the first "double 11" of China Post, in the postal enterprises due to the responsibility of the loss of mail compensation, the maximum amount of compensation is not more than 200 yuan, and no "insured" service; EMS and e-mail Bao despite the provision of "insured", The maximum amount of compensation for an unsecured shipment is no more than twice times the postage payable.
According to the Daily Economic news reporter learned that the day Cat Logistics platform on other express companies, in accordance with "Taobao recommended logistics company Terms of service", all provide 2000~20000 yuan insured; damage or loss of goods not insured, most of the actual damage and loss of the value of the goods to compensate, however, The maximum amount of compensation is set at only 1000 yuan.
The same belongs to the Cat Logistics platform service provider, "national team" and private express why the implementation of two different sets of standards? When the electric business becomes a kind of consumption mainstream, the related logistics standards and regulations need to be perfected.
Express claims: "National team", private standards are different
Reporter noted that China post this "double 11" the maximum of 200 yuan to pay the premise also includes: only "for domestic small monthly delivery volume of 1500 and above the agreement of the electrical business customers." "This means that, in accordance with the regulations, the maximum amount of compensation to be received is not more than three times times that of the charges received by the customer who has delivered less than 1500 items per month." and "Access department" and other private courier have not set this "threshold."
Obviously, whether China Post or EMS, compared to private courier, in the "Double 11" in the responsibility of the loss of mail will be smaller, the controversy arises.
In this respect, a close to the Chinese post industry insiders on the "Daily Economic news" reporter analysis that China post "double 11" to provide the still Pu-mail services, different from the Standard Express, so in accordance with the "postal law", can be justified not to provide "insured."
However, China Post also has its own grievances, said the industry personage, "compared to other private courier, China Post's advantages and market demand is mainly that it will not refuse to accept, especially in remote areas, Private Express ' double 11 ' during the four or five-line city, will be the main responsibility of China Post and EMS, which are the most bitter, The most tired and the thinnest market. ”
At the same time, in the view of the person, the payment standard will be raised to 200 yuan for China post, the "very" good faith and the "unprecedented" concessions have been taken as unprecedented, because if the maximum amount of the insured message is stipulated in strict accordance with the 47th of the postal code, it is stated that "no more than three times times the fee charged".
Relevant standards and regulations need to be improved
Those close to China Post said to reporters, on the one hand, as the "national team", China Post and EMS must be the country's "postal law" firm executor, on the other hand, in many market, the implementation of the 2009 postal law does not adapt to the current development of the new situation of electric business.
According to the Daily Economic news reporter, in fact, in the private courier daily claims, if there is no and Taobao similar terms of service agreement, the sender of the "unsecured" express claims usually refer to the "Postal law" in the "maximum amount of compensation is not more than the charge of three times times" provisions.
The common claims dispute is that, because most consumers do not have "insured" concept, the value of thousands of yuan or even tens of thousands of dollars in the delivery of valuables in the delivery of the loss or damage, often can only get less than hundred compensation, resulting in the loss of valuable goods and accidents frequent "high-risk" zone, It has also become one of the biggest troubles for sellers of electricity.
And the Cat and logistics service provider agreed to "unsecured" express the amount of compensation to increase to 1000 yuan, different from the "postal law", is to better avoid this risk.
But the new problem is that the electricity traders point out that net purchases in the past, the majority of hundreds of yuan of small goods mainly, 1000 of dollars in the amount of compensation to meet the standard, but with the development of the electrical business of diversification and high-end, especially in recent years, "Double 11" pull, even if there is a maximum of 20,000 yuan insured agreement, Also can not meet the high-end items of the express market demand, such as precious electronic digital products, gems, table, etc., and this requires relevant industry standards and regulations to improve the revision.
The controversy remains that the market has been gradually transformed, start with the full competition of Private Express "double 11" to participate in the electricity market EMS, is also called for more compliance with the market law, after all, "postal law" does not guarantee that "national team" must not appear express loss of damage, so more conducive to fair competition, consumers are also better accountable.