(reporter Shodan) the telecommunication tariff becomes the King of Kings in the "Overlord clause"! City Association yesterday to inform the information showed that since March 1, "Overlord clause collection activities" since the launch, as of March 10, the total received 152 articles, covering 20 aspects. According to statistics, telecommunications tariffs, bank charges, mobile phone sales of the most "overlord of the gas" of the top three. According to the introduction, the next municipal association will ask experts on the terms of these overlord comments, serious violations will be punished by the administrative Supervision Department. The most "high-handed" ten terms 1. Telecommunication Tariff Question 2. The question of bank charges 3. Mobile phone after sales problem 4. Intermediary housing sales, leasing contracts, developers to sell the house Problem 5. Voucher, gift certificate, shopping card, traffic card question 6. Prepaid Consumption card Problem 7 Car ordering, after-sales service issues 9. Cable TV installation, use, charging questions 10. Broadband network, insurance clause issue "12315" upgraded to integrated service platform (reporter Zhu Shuo) The people familiar with the 12315 hotline yesterday to upgrade the transformation, from the complaint report to expand into a set of policy release, Information inquiries and other functions in a public service platform, particularly noteworthy is that the future industrial and commercial systems in the introduction of major issues related to consumer policy, will be through this hotline to be counted on the people. "12315" originally only a single telephone handling complaints, and now added advisory services, information dissemination, public investigation, information inquiries and other services, the public can achieve the commodity monitoring, food shelves, consumption hotspots, registration and other information inquiries. Set up questionnaires to address public concerns about consumer issues and policies, invite public participation in the 12315 hotline, and 12315 centers to make statistical analysis of survey results. Public call 12315 can also achieve the common consumer policy and regulatory inquiries, such as: mobile phones, computers, footwear, furniture, some of the three packs of household appliances provisions, dyeing, photography, watches repair, beauty salon norms and complaints handling methods.
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