Washington (reporter Wang) to the girlfriend network to buy a pair of boots, direct courier to the girlfriend unit. Who Centia, girlfriend Open packing a look, the box is empty. In this respect, Mr. Ho is really in distress.
On the evening of January 1 this year, Mr. Ho in his official flagship store network bought a pair of cowhide rabbit hair Women's short boots, finished folding more than 300 yuan. Before shipment, the merchant also specially sent a text message to Mr. Ho, which has the shipping order and courier number.
January 4, Express sent to Mr. Ho's girlfriend's unit. However, due to the rest of the day, the express was collected by colleagues. The next day, Mr. Ho's girlfriend after work, filled with joy to take the express, at that time, 211.html "> feel that the weight is too light." The girlfriend opened the parcel, immediately dumbfounded, the box in addition to a shipping list, nothing.
What's going on? Mr. Ho's girlfriend is baffled. She had heard about the switch of the express, but the empty box, or the first time encountered. What bothers her more is that she doesn't know whether to find a merchant or a courier company to claim.
The reporter contacted the day Cat shopping mall related staff, said the other side, will start the first payment plan, the money will be called to consumers, and then by customer service to investigate the matter. All along, the days of cats have advised consumers to receive the express, must face open, after the receipt of inspection, otherwise encountered a switch or empty box situation, the rights of more trouble. J010