The new Mondeo is open, and the chassis is "crunched" for reasons not to be found.

The newly bought Mondeo opened not long time chassis on the "crunch" the reason not to find out, the problem dragged for nearly 3 months has not been resolved Ford 4S shop, said the chassis when the sound open Big Point commercial newspaper trainee reporter Zhu Rong rights report this January 11, Mr. Yang spent nearly 180,000 yuan at Ford's 4S store in Shen's halfway shop to buy an Changan Mondeo Europe-winning. During the new year, when Mr. Yang was driving, he found the car out of the question. "I still remember clearly that the problem was that the car had been traveling for 200 kilometers." "Mr. Yang said, it is the wiper of the car out of the question, the front windshield is also how to scrape not clean." After he showed the situation to the 4S store and solved it, the car started to go wrong. "First the car seat heating switch is broken, then found outside the left front door of the plate is not smooth, the last cushion also appeared collapse." "The problem is one that hasn't stopped, but it's all worked out in the end." Just as Mr. Yang intended to breathe a breath, the chassis of the car went wrong. Mr. Yang said the car had no problem driving on the flat road, but as soon as it ran into a bumpy road, the chassis of the car "crunched". In order to do this, Mr. Yang from the beginning of this March, has to 4S shop tested more than 10 times, but each time disappointed. "The last time to detect, 4S shop please come to the manufacturer's staff, a senior engineer to check the afternoon, but still did not find the problem." Mr. Yang said that at that time, the engineer in front of the 4S shop in charge of the plane, said the car chassis problem can not find, also can't fix the car, let him and 4S shop negotiated solution. Mr. Yang said the problem has not been found, let alone repaired the car. 4S store means to give him a compensation, but because every day to use the car, for his own safety and responsibility, Mr. Yang asked 4S shop to provide a third party test report. But whenever he mentioned the quality report, the other side stressed that the car is the United States of the big brand, there will be no problems, the car before the factory by the national certification. "I think if the car is no problem, the chassis will not have a different sound, and will not be able to find the cause of the problem now." "Mr. Yang said, once to test, a staff member and he joked, said let him rest assured driving, the car is certainly no problem, the noise is the most sound is not comfortable, the car inside the sound can not hear the sound." And Mr. Yang always thought there was a problem with the car, ask the other party to give a satisfactory treatment plan, but there are problems so far, nearly 3 months time, no one has actively contacted him, each time Mr. Yang to contact the 4S shop, the other side will respond to him, but then there is no later. Yesterday afternoon, the reporter contacted Ford Universal Motor Co., Ltd. The clerk, 007, said the specific situation of the consumer car she is not clear, but according to her understanding of the information, 4S store has put the consumer's problem to the manufacturer, has now been taken over by the manufacturers, "Today the company's leaders have a break, and so on next week there will be related to the reporter contact." "Mr. Yang to the newspaper rights hotline 85188518 linkage of 12315 workersThe complaint hotline reflects: January 11 this year, I was on the halfway to Ford's 4S shop in the world to buy an Changan Ford's Monty Europe-winning. But the car only drove 200 kilometers to start problems. In March this year, the chassis of the car abnormal sound, but has not yet found the reason.