The new network today on the DNS server failure incident formally to the user issued compensation bulletin!

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April 27, 2007 9:50 A.M. The new network DNS server hardware mechanical failure, resulting in many users Web site can not be accessed, the same day 10:45 DNS server resumed operation. Due to the local data synchronization requires a certain amount of time, the new network on April 28 4 o'clock in the morning to complete the update of all the data, the Web site's DNS resolution services all returned to normal.

For this DNS server failure event, the new network has been actively responding to the incident immediately after the special arrangement of personnel overtime repair, and since 27th issued a number of related announcements, the announcement of the content not only to the users of the failure to deal with the situation, but also to the user caused by the inconvenience expressed an apology. Today, the new network on the DNS server failure incident issued the latest compensation bulletin. Details of the announcement are as follows:

Dear New Network Users:

Hello!

For the April 27, 2007 9:50 A.M. new network of DNS server hardware mechanical failure, the new network decided to the affected users a 50 trillion new high-end post Office products (use period of one year), each post office can open 5 accounts, the specific compensation measures are as follows:
1, the Compensation object: Before April 27, 2007 in the new network registered domain name, and in the event of the use of new network DNS server users;
2, the Compensation method: the user in the form of the mail in the stipulated time, sends the compensation application to email@xinnet.com mailbox, after the examination, the new net in 5 working days reply the compensation application;
3. Compensation application Time: May 15, 2007 to July 15

We again express our sincere apologies for the inconvenience and loss caused by this trouble.

Finally, thank you for the new network, as always, support and cooperation!

Beijing New Network Digital Information Technology Co., Ltd.
April 29, 2007