The new variant of "harassment" of electric sales insurance

Business News "Mr. X, Hello."　　I was introduced by a friend to know your phone, I heard that you want to know about insurance ... "after the insurance industry is prohibited from making arbitrary calls to promote insurance, the recent introduction of the guise of an acquaintance, borrowed bank credit card center, and other new insurance sales harassment calls began to appear. Recently, a number of readers to reporters, frequently received by the insurance marketing staff call to promote insurance products.　　And their marketing style is the same, all claimed to be a friend to know the other side to understand the insurance products or have the willingness to insure. "At present, most insurance companies have a downward trend in performance, sales pressure significantly increased."　　"An insurance marketing consultant introduced, and now the regulatory authorities prohibit the random call insurance sales, so marketers have to find ways to collect more information about strangers, lose no time to contact, call when called" friend Referral "is also to circumvent policy regulation. It is understood that the telephone sales is the insurance company through the establishment of the telephone call center to the company's name to call customers, after the customer agreed by telephone to introduce and sell insurance products business. And before the insurance company's electric distribution center frequently to the disturbing, even the marketing staff randomly dials the telephone, causes the public strong dissatisfaction. To this end, the insurance regulator in the second half of last year issued a provision prohibiting insurance marketers to randomly dial the phone, or the company's marketing center telephone about visiting unfamiliar customers.　　However, the customer or friend referrals are not within the limits of arbitrary dialing, which has left some of the insurance marketers a loophole. Reporters have recently received such a phone call, the other side of the warm introduction, is a friend to introduce the field, when the reporter showed that now do not let casually call to sell insurance, the other party began to be submissive. The reporter also heard a number of sales staff in the "negotiation" process. When the reporter hung up the phone, the other party did not forget to send text messages to further introduce the company's products, and said that if there is the will to interview. [Page] The new electric sales insurance is disturbing and the bank Credit Card center. At present, the insurance companies gradually start to establish a strategic relationship with the bank, trying to share the bank's rich customer resources. In order to increase the intermediary fees, the bank also showed a high degree of enthusiasm for sales insurance, with the help of credit card center customers to promote insurance. A credit card center staff said that the bank is currently working with insurance companies to launch a strong financial management of insurance products, in view of the quality of customers, deliberately recommend such words.　　Sometimes, customers receive multiple calls from the same credit card center within one day. In this regard, insurance experts pointed out that the current credit card center for its own customers to carry out sales insurance, and can not be regarded as a random call, but the number of calls is the Bank customer service number, before the insurance industry to stop the "electronic distribution of the disturbing" provisions on its accountability is still inconclusive.　　However, the Beijing Insurance Regulatory Bureau has issued a dispatch that the professional, and industry agencies in the name of the insurance company to call out, should use the same telephone number as the insurance company. In the disturbing aspect noteworthy also has the gift insurance. Many members of the public have received a phone call from insurance companies, and insurance marketers will say that the company isIn the celebration activities, the 135th (or paragraph 136th, etc.) mobile phone customers to carry out accidental insurance gift activities, and in the process of giving as much as possible to understand the customer's personal information, in order to target the next step in marketing. When the reporter mentioned that can not randomly dial the number, the other side is very skilled response, "We are giving insurance rather than sales insurance, not a violation."　　Once the risk is successful, the insurance marketer can communicate with the existing customers and reach the goal of two development. "The evidence for the harassment of the telephone sales is difficult to grasp, and sometimes the criteria for judgment are difficult to grasp. "The head of a local insurance industry association says it is only through policies to minimise harassment." Information shows that the relevant provisions of telemarketing insurance for more than 10 months, few organizations or individuals for harassment, only a few agencies because of telemarketing misleading behavior and was issued a ticket.