The present situation of express delivery: blowout type development, but lack of industry standard

It can be said that the development of the electrical business led the entire express industry, now the domestic large and small express has dozens of, in addition there are many express agents, well-known courier companies have "Shun Fung", "Yuantong", "Qualcomm" and so on. Taobao, Beijing-east and other large electronic business sites must rely on these express companies, so the express industry has become the hottest industry. Strictly speaking, the express industry belongs to the electrical business after-sales service an important link, especially in the peak of the network shopping, such as: Double promotional festival period, for the express company pressure is very large, the current express delivery company can not solve the problem. Therefore, during these festivals, the accumulation of goods is the most common phenomenon, shoppers can not be within the specified time to get the goods they buy.

The present situation of express delivery: blowout type development, but lack of industry standard

The general strength of the Express company will find some agencies, these agents Express Company, in the hardware conditions and software conditions can not be compared with large courier companies, goods can not be delivered in time, the damage of goods and other phenomena are more common. For example: Some fragile glass products, very easy to damage, this with the courier company's work flow has a direct key, in the finishing of goods, many express companies will be violent inspection items. Causes some goods to damage, but after the user complains, The courier company may have such as the excuse, even if the compensation also can not compensate how much money. Plus now the express industry has not perfect rules, this time often suffer from ordinary users.

Express Industry Blowout-type development, exposing a lot of problems, such as Taobao, such as large electric Business website, the volume of goods a day is very large, Taobao does not have its own express company. Taobao has no way to standardize those express company, so the overall quality of the express service will not go, and Jingdong has its own express company, in the courier service this link, jingdong better than Taobao do. Electric dealers have their own express company, can be more convenient management, improve the quality of courier services, I believe that Taobao will definitely run their own express company. The user buys the product on the website, the natural hope can obtain the commodity quicker, more hates the article to have any damage.

The role of Courier: The future of the express industry competition, Express is the sale of electric dealers

Electric business is a trend of future shopping, there is a need for strong courier support, today's express industry competition has been very fierce. The main competition between express companies is speed, followed by the quality of service. Too slow express companies who do not want to choose, of course, the price is also considered. And now the express industry is more chaotic, express company and users between the contradictions and more and more, express industry needs to improve the industry standards and systems. And for each big electric business website, Express is the last after-sales service link, without their own express company is difficult to manage and constraints. Electric business is to spell the quality of goods and after-sales service, the same goods, different after-sales service, then ordinary users will certainly choose a good after-sales service that home. The phenomenon of violent decomposition of parcels like some express companies should not exist.

Improve the quality of courier services, but also in the promotion of the user experience of the website, Taobao and the two major electric power companies, must pay attention to the sales of courier services Link. But how to standardize the express industry, how to enhance the courier service quality, this is the electrical business must think of the problem. Express and electrical business interdependence, must coordinate the relationship between the two!

Article by Fangwi Network http://www.szfangwei.cn Original, reprint please specify