In the maintenance phase of the network, many network administrators choose the tools to integrate a variety of systems and network monitoring, but with the network application system in the enterprise's position gradually improve the effectiveness of the application system management and simple tools of the contradiction is more and more manifested. Before 2008, China's network operation and maintenance market can be subdivided into four typical phalanx: to HP, IBM, such as international companies as the representative of the product-oriented enterprises, Dragon technology as the representative of a group of research and Development enterprises, mainly in the custody service-oriented enterprises (about 4,000), the desktop management products based network-oriented enterprises. But with the economy shrinking as a result of the economic crisis, companies with innovative ideas may win a lot of market share in this particular environment. As a result of boosting domestic demand for it construction funds are invested in state-owned enterprises, the State policy of the industry, government and financial units, foreign products are likely in this change will suffer "acclimatized" sick. Looking at the domestic network in recent years the product and technology, many can not support standardization, can not guide the operation of the management methods of small enterprises are also forced to withdraw from the stage of history, such a hidden danger in fact as early as 2006 by industry experts pointed out. Vaguely remember Dragon Science and technology general manager Mr. Zhang Zejun visit to Sadie when he was on the IT operation and development of the market situation made a bold prediction, he then pointed out: "The operation of the process is actually the implementation of it operation of the problem, and more functional settings and good industry standards, no local users practice, Products can not get the true meaning of technical support and improvement, such products are deployed to the enterprise in a timely manner, the implementation of the IT operation will not be really improved. "Zhang Zejun's predictions were only approved by a handful of people at the time, but the full range of products in various industries through the Dragon products is proving to be the right path for the business-oriented operation," he said. Nowadays, many enterprises are more concerned about the optimization of IT management process architecture when they choose Operation Dimension products, but many products that follow the ITIL standard are difficult to settle down in the enterprise. Because today's IT organizations face such problems as growing infrastructure complexity, skills constraints, and the financial squeeze in the economic crisis, it is not easy to achieve ITIL. ITIL has a very strict system framework, fine flow, perfect theory and methods, seems to have tended to perfect, but to mount ITIL is not a simple thing. Faced with the doubts of many enterprises, dragon technology research and development of the Siteview ITSM solution is formally put into the market during this period, which also makes many IT departments from the then firefighters into a highly sensitive smoke sensor. The cold of the economic crisis is the same for everyone. In this special stage, Dragon technology points out: deep understanding of the customer's actual needs, flexible custom product modules, dependent on ITIL but the product to fit China's unique process design, this is the domestic manufacturers to do. Follow the "No I have, people have my excellent, people gifted me to change" The idea is the network operation and maintenance management technology leading connotation.
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