There is a "trap" in internet shopping, which calls for the establishment of consumer protection gold

Network consumption in payment, distribution and other links are "traps" hidden dangers. Zhongxiaoxie yesterday in the Network Consumer Security Symposium that, for security reasons, it is proposed to set up a third party network consumer security, and give the network consumers unconditional right to discharge.

Online shopping has a "trap"

Zhongxiaoxie, director of the Law and Theoretical research department Jian said yesterday that through the national 21 Provinces and Cities Association survey, consumers in the network consumption, payment exists risk, logistics distribution problems, after-sales service disputes, fraud, consumer information disclosure, the format of the contract overbearing, there are "security traps."

Some operators with the help of non-real pictures, fictitious transactions or transaction evaluation, so that inferior products "packaged" after the "stage", hackers through Trojan virus programs or phishing forms of fraud, counterfeit Third-party payment platform customer service, get account number, password, transfer funds. Evaluation search is also "tricky."

Call for the establishment of consumer protection gold

According to the current situation of internet shopping, Jian pointed out that it is urgent to construct an online fraud protection system, by the supervision departments, banks, Third-party payment companies, browser manufacturers, security vendors, merchants and other joint formation of the Security Payment Alliance, covering the entire payment industry chain, to maximize the security of user accounts and funds.

Consumer online consumer complaints often encounter the problem of not finding the store, Zhongxiaoxie said, should be set up a credible third party network consumer security, the provision of network businesses or websites to build consumer compensation fund, improve market access threshold, prompting the network to pay more attention to the quality of goods and services. And in the goods are often lost in the logistics distribution link, according to The courier company's posting volume, customer complaints, accurate and timely delivery rate and so on, the Express company comprehensive assessment and public announcement, the introduction of express liability insurance.

Zhongxiaoxie recommends the introduction of laws

Shaozhonglin, Deputy Secretary-General of China Express Association, has begun to study in the express industry to test the quality of courier service margin system, if the identification of violations of consumer rights and interests, the association first to pay compensation to consumers. At the same time will explore the development of the blacklist, found that express company employees steal the goods in the Express, will be included in the Blacklist, 5 years in the industry all express companies can not recruit its employees, fundamentally eliminate the dishonest people.

Zhongxiaoxie Secretary General Yang Hongzhan said, as soon as possible the introduction of network transactions of the special law, to give internet consumers the right to unconditional discharge, is "completely necessary and feasible."