Three packs of flat-screen TVs for 3 years

Xinhua News (Reporter Wang Yaotir) Recently, by the Chinese Electronic Video Industry Association led the development of "flat-panel TV repair replacement return liability implementation rules (Provisional)" issued and implemented. As the state's newly promulgated "three packs of flat-panel TV" policy of the supporting industry measures, this rule clearly defined the flat-screen TV display manufacturers, manufacturers, sellers and repair the respective three packs of responsibility and obligations.　　For the consumer to provide the basis for the protection of the State administration to provide administrative enforcement of the industry system reference. It is understood that at present, China's flat-screen TV has become the mainstream of television market products, its market sales have far exceeded the CRT TV. According to statistics, last year, the number of flat-panel televisions on the domestic market reached 39 million, which is expected to exceed 110 million by the end of 2011. However, because of the new technology, rapid development of flat-screen TV, fierce market competition, rapid product replacement, high maintenance technology requirements, spare parts supply is not timely, in addition to a long period of time, product after-sales service industry regulation system construction lags behind the market development and many other factors, The service of flat TV has become a hot issue for consumers.　　Among the above factors, especially in the product after-sales service industry policy and regulation system construction lags behind the market development problem more prominent. To alleviate this problem, February 17 this year, the national General Administration of Quality Supervision, inspection and quarantine promulgated a notice, the flat-screen TV and other major components into the implementation of the three packs of part of the catalogue of goods. The promulgation of relevant policies in these countries has provided policy support for the healthy development of the service industry of flat panel TV. However, the announcement only stipulates that the flat-panel TV set into three packs of provisions, clear the whole machine is valid for one year, the main parts three years, and no implementation of the specific circumstances of the implementation of the rules. To truly solve the product after-sales service in the specific system and methods, but also in the above-mentioned countries under the framework of relevant policies, to develop in line with the current industry and market practical, operable industry supporting measures and methods.　　In view of the above reasons, China Electronic Video Industry association LED, the United States of China's flat-panel TV production enterprises and downstream machine manufacturers, after years of investigation and early practice, in the framework of the principles of national policies, formulated the "Implementation rules." It is reported that the "implementation of the Rules" mainly contains three aspects: first, the product "warranty period" for the whole year, the main parts three years. Second, LCD screen and other major components of the producer is a flat-panel TV industry chain, the main part of the manufacturer should bear the responsibility, upstream screen production enterprises downstream machine manufacturers should also implement a three-year quality assurance period. Third, it is clear that the machine is the product quality and after-sales service quality of the final responsibility, who sales who first three packs.　　That is, the seller is responsible for the consumer first three packs of products, and then according to the contract to trace the responsibility of the machine manufacturer or repair. Bing, vice president of China Electronic Video Industry Association, said the release of the rules is the United China flat-panel TV production enterprises and downstream of the wholeMachine production enterprises, after years of investigation and early practice, in the framework of the principles of the relevant national policies to develop the industry self-discipline norms.　　"To protect the legitimate rights and interests of consumers, but also to take into account the legitimate interests of producers." Haier related responsible person Chen Xiangdong said that the implementation of the standard is conducive to the actual operation of the enterprise. Qingdao Hisense Customer Service department director Liu Qinghe said, "The implementation rules" solves the flat television enterprise in the service process the big problem. "We now old three packs of regulations are 1996 according to the CRT standard, it and flat product performance quality and user requirements exist very different." Liu Qinghe said that the implementation rules in line with the actual business and market, with operational implementation of the operation.