To Su Ning easy to buy "Cannon"

Source: Internet
Author: User
Keywords Jing Dong
Tags .mall blog consumer continued customer customer service microblog micro-blog

Stir up electricity dealer price war Jingdong Mall CEO Liu , yesterday continued through its personal microblog, to the Suning easy to buy "cannon."

Yesterday 9:30 A.M., Liu in Micro Bo said: "No patience with suning 10 yuan, 10 yuan to reduce the price, today 11:00-12:00, Beijing and east directly issued 2000 yuan to 300 yuan, full 3000 yuan back to 500 yuan of large home appliance coupons, The equivalent of 300 yuan per item cheaper to 500 yuan, we step. In addition, after August 14, the user who orders, whether or not to pay, will receive a certain amount of compensation! ”

Finally, Liu also on the micro-blog to add: "Jing Dong and Su Ning's war is still early, after the issuance of coupons, Jingdong will still be close to the price of Suning, use the coupons, we arbitrary parity go!" ”

"Jing Dong is just the mouth to say that compensation, the specific implementation of the plan is not announced, how to convince it!" Yesterday, in Jingdong Mall bought a Panasonic brand washing machine, "endless" in micro-blog asked puzzled.

1.5 hours later, Suning easy to buy Vice President Li Bin also began to restrain, its micro-blog said, promotional activities can not rely on play gimmicks, no deeds, only the real benefits of consumer recognition is fundamental, yesterday's market performance has fully proved everything.

However, in the face of many netizens and opponents questioned, Liu did not in the subsequent microblogging to respond. However, the reporter through Jingdong Mall's customer service hotline to understand that Jing Dong has indeed begun to deal with consumer compensation matters.

Yesterday, Jingdong mall staff told reporters that they had received a notice for consumers to deal with compensation matters. "After 0 o'clock August 15, no use of Jingdong coupons to buy large household electrical appliances customers, will get the original price of 10% of the Jingdong coupon, but the subsidy limit of not more than 300 Yuan coupons." "The staff said that as long as the customer order number to inform Jingdong customer service staff, the company will be within 24 hours will be issued to the consumer's Jingdong account."

It is noteworthy that, in view of the outside question of the Beijing-east out of stock, Liu also in yesterday's microblog said, September 15 ago, the company will be out of stock products all procurement in place.

Perhaps to cater to Liu's move, Li Bin, the vice president of Suning's Tesco, also said through Weibo that Suning decided to ensure the absolute advantage of home appliances products and abundant supply on the basis of additional 500 million resources into computers, mobile phones, digital and other whole-world products, to ensure that computers, mobile phones and other categories of the best price, otherwise give twice times the difference compensation , the real benefit to consumers.

  

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