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User experience everyone in the relish, every webmaster know want to do a good job of the site, the first is to do a good user experience, but the user experience said simple, do it difficult, we all want to do user experience, so that their site every day there are many visitors and there are a lot of return, But these require our user experience to do a bit of the line, in fact, we are also very hard to do this, many details of the site are also in one by one careful attention, it is afraid of what to do bad impact user experience. However, although we are very hard and very careful, but ask the vast number of webmasters, we really understand users? Do you know what they really need? Below A5 SEO diagnostic optimization Group to talk to you about how to understand users and what needs to know? The only thing that's clear We can better understand the user needs, the user experience to achieve the ultimate.
What the user is doing and how to do it
A5 SEO Diagnostic Optimization Group (http://seo.admin5.com/) in the diagnosis of medical sites, they found that they do not understand what the current patient is doing and how to do it? We all know that the medical website is more focused on the user experience, if the hospital want to profit will have patients, For the less well-known private hospitals, and their patients are mostly from the network, and the site is their first sign, if the site's user experience is not good, so that patients can not be convinced, they will choose your hospital to see the disease? Therefore, the webmaster who makes the medical website must treat himself as a doctor, Is the patient itself, think about if you are sick, what will do, how to do these things? must be to find a more reliable medical and security of the hospital as soon as possible to cure their own disease, if you do not know which hospitals can treat their own disease, it will certainly seek help from the Internet, after all, is now the information age, What big things will be on the Internet to find the answer, so if the patients themselves do not have the ability to find a hospital on the network, then, his family and friends will be very serious to find, and they are looking for a hospital, usually pay attention to which aspects? How to compare? What are the final criteria to determine?
What users think and why they do it
Patients in the choice of hospital at that time is how to think, why would choose this hospital, this we must first make clear, and regret is A5 SEO Group found that many webmasters do not understand the patient is how to come? The website brings the patient oneself but Holi Hu Tu not clear why they choose oneself? It may seem funny to you, but it's just what we think of our patients and don't know their psychology. Since they are through your website, then your site must have attracted him on the one hand, is what he needs, if he can not determine what is the small details, which aspect? You can privately in the chat time very casually ask, they originally saw your website and chose to come to your hospital, Listen to what they think about your site, understand what they were thinking and why they came here. It is very important for you to improve your user experience in the future.
What the user knows, what kind of situation
After the patient came to our hospital, we must first understand the patient to their own condition to know how much, some common sense of this disease and know how much, usually diet what is there any attention, their physical condition exactly? What were the previous cases? These are the first things we need to know when a patient comes in. Only to make these clear to better the right remedy, but also to prevent the emergence of side effects. A5 SEO optimization team in doing medical website diagnosis, found that some hospitals in this area do not very good, some do not forget to forget that, finally, the patient no longer believe that the half want to transfer.
What is the user's acceptance and learning ability
We know that the medical website depends on the content, there are a lot of content updates every day, but there are a lot of special editors looking for information every day, write false original content to update the site, but some editors did not notice that the patient's education level can accept you say those professional medical terms, they see you write the content, Do you know what you wrote? A5 SEO Diagnostic Optimization team found that many medical sites make such low-level mistakes, those medical terminology is really professional, the article is also very talented, have to say that is really from the hands of experts, but for your patients, most of them are some rural people, their education level and learning ability, cognitive ability is far behind , then you write those articles again good, professional and what is the use of it? Your goal is not to let your users, your patients see it? If they don't understand it, they don't know what you're talking about. That's totally pointless.
The above is the A5 SEO diagnostic optimization Team to do some medical web site to do SEO diagnostic services often encountered, although we all desperately want to do a good user experience, but sometimes still will be, after all, no one is perfect, want to do the perfect site is not really easy, therefore, Only after we fully understand the user can we do the next step of improvement, as far as possible to improve the user experience.