Total net purchases in China last year 1.3205 trillion

Nanfang Daily News (reporter/Ozhiki) China e-Commerce Research Center yesterday, "2012 China Network retail market data monitoring report." The report shows that last year, China's online retail market transactions amounted to 1.3205 trillion yuan, an increase of 64.7%. In the context of slowing economic development, China's online shopping market development has remained strong growth.

It is understood that last year, network retail enterprises through the "price war" to seize the market share, the market pattern is also relatively clear. According to the report data, as of December 2012, China's consumer network retail market (including platform-style and independent sales) on the number one is still the day Cat Mall, accounting for 52.1%, Jingdong Mall ranked second, Occupy 22.3%; in the third place is suning easy to buy up to 3.6% 4-10-digit rankings are: Tencent (3.3%), where customer Prudential Products (2.7%), Amazon China (2.3%), Bowser Network (1.4%), Dangdang (1.2%), Xun Net (0.6%), New Egg China (0.3%).

The data also shows that the 2012 Day Cat Mall relies on the flow of Taobao imports, its registered users up to 100 million people. In the second place is Jingdong Mall, a registered user of about 80 million people. The third is suning easy to buy, its online registered users (including red children) up to 30 million people, Dangdang, Gome Online respectively, 10 million, 5 million registered users ranked industry four, five.

Consumer complaints are also surging as customers flow and trading volumes increase. According to China's e-commerce complaints and Rights protection public Service Platform 2012 annual monitoring show, Taobao (including the cat flagship store, Taobao Market shop), Dangdang, Suning easy to buy, Bowser shopping Network, Amazon China, Gome Online, QQ network shopping, Xun network, shop 1th Online mall, only goods will become " 2012 Internet Shopping Ten complaints website. Complaints mainly focus on delay in delivery, order cancellation, delivery slow, return difficult, refund slow and in recent years more energy-saving subsidies and account security issues.