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Website operations need to consider the relationship between the user experience and the interests of the site.
Customer Experience oriented
Customer-focused operations executives will focus on users of the site. Keep doing market research data analysis, browsing customer messages, and team research interaction details, to find the value of the site to users. Then the site as a tool, more is to be humane and popular, popular and practical. Just as Tencent started with IM, the increasing number of users led her to expand to other projects. Some people say that Ma is the best product Manager, I agree!
Around even if the chat tools breed a series of products, it is really powerful. In the final analysis is not because Tencent said to rob other people's market, of course, Tencent will have ' enclosure ' suspicion, more is we want to see such as Tencent's it big guy in the user experience, experience the value of users to make choices and efforts.
Emphasis on the interests of the Web site
The product manager, who is biased in favor of the website, may more often consider the profit model of the website. Perhaps because boss to the pressure is too big, and boss is just investors want to see their own investment effect. Such a situation under the planned products will be more inclined to benefit, see a lot of site content and advertising at all nine not eight. For example, open a tea culture website hope is in the Content section to find some of the information I need knowledge, the results open a wide variety of ads.
Profit model to diversify also need to be very appropriate to integrate into the site theme. The garbage station only pays attention to the benefit, the garbage station profit pattern is very single, gathers the information, pulls the flow, the advertisement Alliance.
Without user interaction, the internet age, which only provides browsing to users, is past-style. Website operation embodies the value of users, listening to the voice of users in the user experience and the interests of the site are inextricably linked. Original address: http://cashchen.com/cash/219.html