Traditional Home Appliance Service can also enjoy modern electronic commerce fast

Cold, consumers in person holding a fault electrical appliances, the whole Earth looking for after-sales service store scene, is the industry in the past often happen. Although the network and harmony platform has a lot of professional maintenance of the home appliances service information, but because of the frequent complaints, consumers do not dare to the current http://www.aliyun.com/zixun/aggregation/2798.html "> After-sales service system to relax vigilance.

Led by the city's Commerce Commission, Shanghai Hundred Union group to build a convenient service platform, 962512 Shanghai Home Appliances Service Hotline is in such a large background. The platform has 68 hotlines and agents, more than 150 professional maintenance of the service network, to provide the public with 24-hour information processing services, the average daily processing amount of thousands. And in order to let consumers get more professional, but also more efficient service, Shanghai Electric Appliance Service Hotline also opened the online repair function, the time to summarize consumer service needs, and in the first time to give them the most appropriate service.

According to the introduction, Shanghai Home Appliance Service Hotline Online repair function is currently in the market is more perfect, but also has the industry's professional service function of public letter. Because there is no need to register, the consumers are more interested in the popularization of the face. In 2 hours, the complete order, dispatch process, to a large extent, to ease the consumer's anxiety. At the same time, each customer order service personnel will make directional classification, indicating the cause of the failure, so that consumers in the maintenance process to obtain the right to know. In addition, the Shanghai Home Appliance Service Hotline will also provide related information about the repair, including parts, fees, time, etc., so that consumers in the face of problems can be immediately questioned, save time, and improve the accuracy and satisfaction of maintenance services.