Uber is exposed to unfair competition: making employees fake passengers

In order to control the taxi market, taxi service company Uber is using an aggressive and questionable strategy. Uber's rival, Lyft, has revealed that since last October, Uber employees have booked and canceled more than 5,000 Lyft taxi services as their clients. This is not the work of one or two rogue employees, Lyft claims 177 Uber employees in the United States to participate in the program. This kind of false request service causes Lyft driver's efficiency to be greatly reduced, pushes more users to Uber. Not only did the Lyft company lose heavily, but Lyft's drivers ' income was also greatly affected because they needed to spend more time and more oil money. Even if Uber employees did not cancel a taxi booking service, Lyft drivers complained to headquarters that they often used short, low-margin routes to lobby them to work for Uber. Lyft claimed that the number of those who canceled the taxi service and the known Uber employee telephone number were cross-referenced, and they found that since October 3, 2013, there were 5,560 false taxi booking services related to Uber. But there is no evidence that the Uber office has commissioned these people to cancel the booking service, and there is no indication that they knew about it. A Lyft passenger has been identified by 7 different Lyft drivers who are Uber recruiters. From May 26 to June 10, he cancelled 300 taxi service. The user's phone number is also related to 21 other accounts, which have cancelled 1524 Lyft taxi services. Another Uber recruiter created 14 different accounts and canceled 680 Lyft taxi services. A telephone number representing only one Los Angeles Uber has cancelled 49 Lyft taxi services between October last year and mid-April this year. According to Lyft driver, some Uber recruiters can identify Lyft taxis and try to conceal their identities through the Red Beard logo on the hood of the car. The telephone number of a Uber employee is related to the cancellation of a 102-time taxi service, which is said to have been opened with a different name in a taxi. This is not the first time Uber has been accused of attacking rivals by canceling service. Earlier this year, CNNMoney reported that Uber New York staff had booked and canceled more than 100 services for another taxi application Gett within 3 days. After the incident was revealed, Uber issued a statement saying they would change their sales strategy. But according to statistics, after Uber issued a statement, the company's employees still canceled the Gett 5,492 times taxi service. "We recruit thousands of entrepreneurs to help them build their own small businesses on the Uber platform," Uber said in a statement in Monday. For drivers, the platform offers economic opportunities that no one in the industry can match. The company also hinted that some of the people identified by Lyft might be just ordinary passengers who wanted to make money rather than professional Uber recruiters. Ub"We are in the process of launching a project that requires thousands of passengers to recruit drivers from many platforms," said Er. For each Uber recruit 1 drivers, passengers will be awarded hundreds of dollars. Those who are Lyft mistaken for Uber recruiters may just be trying to make money for ordinary enthusiasts, and canceling a taxi service is not in their favor. "For the affected community members, these tactics have unfortunately wasted drivers ' time and affected the next passenger," said Lyft Simpson, a spokesman for Simpson. Uber's tactics are not limited to harassing Lyft drivers. Shortly after entering New York in the Lyft7 months, Uber sent a text message to Lyft drivers telling them that New York City banned them from serving two companies. The New York Taxi and Sedan committee has denied such a provision. Then Uber issued a statement saying their official policy was that drivers could not serve 2 companies at the same time. With two companies competing, passengers seem to be among the beneficiaries. Last week, Uber and Lyft announced that competition allowed commuters to choose carpool services and share fares. Lyft Line is currently available in the App Store and UberPool will soon be available for download. In an interview earlier this year, Uber CEO Travis Kranik (Travis Kalanick) said Uber was fighting in a deeply rooted industry. Other taxi applications are also trying to do so, and competition is becoming dirtier. Sail）