UK air space uses ipad to improve customer service

Sina Science and technology news Beijing time August 31, the website PR Newswire Tuesday reported that British Airways flight attendants will use the latest version of the ipad products to improve customer service quality.　　Flight attendants can provide a truly personalized service to their customers by understanding their preferences and previous travel arrangements for each customer in advance. Flight attendants can use the ipad to master a lot of customer information, including their seat numbers, travel partners, membership status, and any special food requirements. The ipad can also provide the ipad with a great amount of information, including timetables, security manuals, and customer service updates.　　It can also register the problem with the ground crew in the network before the plane leaves the port, so that the problem can be solved on the way to the plane. In general, flight attendants need to check the long list of passengers, sometimes up to 337 passengers, before all passengers are boarded and the cabin doors are closed.　　After using the ipad, flight attendants simply refresh the screen to instantly grasp the boarding passengers ' information. British Airways is currently experimenting with the ipad in 100 flight attendants, and all senior flight attendants will be equipped to use the product over the next few months. Leisurely)