Unicom Posted Service Quality announcement: 3G Road Test Connection rate up to 99.51%

January 21 Afternoon News, Unicom recently released the second half of the 2010 quality of Service Announcement (hereinafter referred to as "bulletin"), said that up to now, Unicom 3G Base station up to 167,000, 3G Network County coverage reached 95%,2g base station reached 324,000, 3G Road test connection rate from 97.14%　　The rate of increase to 99.51%,2G road test was increased from 97.24% to 99.41%. 3G Road test access rate up to 99.51% "Bulletin" said, as of now, Unicom new 3G base station 70,000, reached 167,000, county coverage from 52% to 95%, new 2G base station 34,000, to 324,000. The improvement of network quality is obvious through continuous optimization, standardizing software version, and implementing base station classification management.　　The 3G access rate was upgraded from 97.14% to 99.51%,2g to 97.24% to 99.41%. At the same time, Unicom optimizes the China169 backbone network structure, speeds up the network bandwidth capacity, adjusts the international and domestic interconnection circuit routing strategy, and improves the network security and performance quality. New 169 backbone network out of the provincial bandwidth of 7600G, to 14000G, broadband access to 1550 new ports, to 68.2 million.　　Through the measures of line rebuilding and equipment updating, the network communication quality of the access layer is enhanced, the active service for customer is strengthened, and the broadband complaint is reduced obviously. Simplified fee structure to provide free SMS reminder service fee management, in the second half of 2010, Unicom revised the "China Unicom Tariff Management measures", the establishment of tariff design, approval, filing system, set up a sound tariff assessment and evaluation system, strengthen the national tariff implementation of the supervision and inspection.　　For 3G business, in the introduction of 3G long, city, diffuse unified prices on the basis of the different needs of customers, launched a plan, B plan, C plan and characteristics of the contract plan to further simplify the tariff structure, unified tariff standards. For 3G wireless internet card business, in order to provide customers with a package of monthly billing charges on the basis of the implementation of the monthly package of automatic upgrades, Internet card packages according to the customer's use of the current month, more than the default package to achieve the next level of package automatic upgrade, to reduce costs for customers, and customers every time using the Internet business　　SMS alerts the use of traffic and residual flow, user-friendly understanding of the use of the situation. Window services, the bulletin said that China Unicom since June 2010, the Organization launched a window service problem "0 tolerance" action. Organization of the Business Hall and customer service Hotline and other window services exist in the chapter does not follow, there is no order, seriously affect customer perception of service issues carried out self-examination and rectification, "0 tolerance" action has achieved some success, window service level has been rapidly improved. (Wood)