Unified communications technology migrating to the cloud

Source: Internet
Author: User
Keywords Cloud computing Unified communications

New research finds that unified communications technology is migrating to the cloud. Technology vendors are now working more closely with voice IP hosting providers, leading several branches of unified communications technology to migrate to the cloud, according to a report by ISUPPLI, a market research firm. They include "Mixed versions" of client-owned device management or hosting services, targeting mainly small and medium-sized enterprises, full hosting for small business enterprises, and improved broadband telephony services for small office/Home Office users. Cloud's migration suggests that vendors are positioning themselves as services rather than products. The implementation of unified communications technology can integrate a variety of digital communication methods, so that users can more easily collaborate and improve business processes. For example, unified communications technology can include real-time information, video information, video conferencing, as well as e-mail, sms, fax and voice mail and other means of communication, can improve productivity, and may reduce the input of IT infrastructure services. Isuppli points out that while unified communications has not yet fully developed its potential, it will gain strong support from technology developments such as Session Initiation Protocol (SIP) Link aggregation (Trunk), which can ultimately be used as a cost-effective technology to connect unified communications systems. According to analysts ' forecasts, a rise in free mobile traffic will also extend the unified communications technology to smartphones and other wireless data devices. As the global economy recovers, the share of unified communications technology will also be increased: the total revenue from products and services is expected to reach $39.7 billion trillion by 2013. In related news, Internet service provider TalkTalk predicts that information tools, such as tweets and instant messaging tools, will replace e-mail messages among younger generations of internet users. Internet service providers believe that email is becoming "grey sister" (grey Mail), and now 98% of users over age 65 are using e-mail, while 15-24-Year-old is only 86%. According to TalkTalk's findings, young people like to use social networking sites, as well as real-time communication, so that they can communicate with all their friends at the same time, not one at a time.

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