Unified Home Fraud: Send promotional messages to a large number of consumers

Source: Internet
Author: User
Keywords Home suspected SMS
Tags consumer consumers consumers can content customer customer service false propaganda get
December 22 last year, Unified International home South Five Ring shop opened, and in the early opening through sales to a large number of consumers sent promotional text messages, text content claimed: "Unified furniture 10,000 square meters big shop opened!" The same product of the whole city compare me to the lowest! Europe and the United States, Korean, Chinese, mahogany furniture, wooden doors, staircase full width saw! than incredibly, Red star of the same product at least 50% province! Commitment to this year than unified other activities at least 20% province! Saturday Opening Day ONLY!! Real-name appointment to participate in, reply SMS ' names to participate in ' get VIP number, no shopping has been opened gift ... but the reporter and a lot of consumers to shop the day after the experience found that the shop that day sales of furniture products in the Red Star United States Kai Lung and incredibly the home and no sales, and the so-called more than incredibly, Red Star at least 50% of the "same product" was also used by salespeople "The same quality" concept instead: "We mean that our products are lower than the Red Star, incredibly similar product prices." For example, you take a chair and hundred furniture with a quality of the chair comparison, our price is low. "Unified International Home customer service staff also told reporters:" Unified furniture only in the self-employed entity store sales, incredibly the home and Red Star Kay Longli do not sell unified furniture products. Many consumers feel cheated and disappointed. For Unified International Home Day promotional means, senior lawyer Wang Shiping said that the behavior of Unified international home violates the "Consumer Protection Law" "Advertising Law" and "anti-unfair competition law" on the propaganda should be true, constitute "false propaganda", infringement of consumer legitimate rights and interests, is unfair competition behavior, should be subject to administrative punishment. The comparison merchant may request the damages according to law. Consumers who suffer actual losses may also claim compensation in accordance with the law. Lawyer says unified home illegal first by false propaganda cheat can return single news tracking this December 28, 2012, the weekly report of the "false said the same product than incredibly red Star at least 50% unified home suspected fraud" news, there are readers call the Jinghua home editorial said that they happen to be the day of the message called one of the customers, has placed an order, see the report after the idea of the initiation of returns, but I do not know whether the entire paragraph can be successfully returned. The reader, Ms. Du said she was attracted by Unified International home to send promotional text messages, only to unified new store to buy furniture. At that time thought the price is very cheap on the order, and paid the whole money. But when you see this report on the quality of products have doubts, so there is the idea of a return. Recently, she contacted Unified official customer service, customer service staff said, although the unified official online display returns can call the Government Customer service 400 calls, but they do not deal with the return of the issue, also can not explain the relevant return terms, consumers can only and then shop to contact the store. But Ms. du see unified official online return conditions and not to specify in the goods should not receive before how to return, so worry about the return process will not be smooth, then call the Jinghua Home editorial advisory. Senior lawyer Wang Shiping said that even if unified international home does not accept returns, according to article 54th of the Contract law, "a party by fraud, coercive means orThe injured party shall have the right to request the people's Court or the arbitral institution to change or revoke the contract made by the person in violation of the true meaning. "Unified International Home text message for consumers there is fraud, Ms. Du in this case, concluded the contract is revocable contract, there is the right to request returns. Received Ms. Du's help, the reporter first call at that time to hold the promotional unified international household Wolf FA shop Front desk, when learned that the reporter to return last month, 22nd, the big promotional orders, the front desk staff said can be back, "as long as the contract, find the salesman can be." "The reporter also visited the unified International Home store in Madian in the field of consumer identity, the shop sales staff euphemism to reporters:" Unified delivery time is long, in the delivery, consumers can change products at will, from the company's point of view is sure to want consumers to try to swap mainly, but if the size is not appropriate, Consumers want to return, or can return. "According to its introduction, the consumer as long as the contract to the store can not produce other costs, the full payment will be within 15 working days to return to the consumer's bank card." On suspicion of false propaganda, the reporter called Unified International Household group Vice President Chen Tao, asked its views on this matter, Chen Tao said, "Temporarily no view." "No comment at the moment. ”
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