Absrtact: "Editor's note" has always been, after-sales service is to limit the development of the sea Amoy a major problem. The long and high cost of cross-border transportation has made returns and product maintenance so difficult that it has also hit the domestic consumer's shopping confidence. But with the Chinese sea
"Editor's note" has always been, after-sales service is to limit the development of the sea Amoy a major problem. The long and high cost of cross-border transportation has made returns and product maintenance so difficult that it has also hit the domestic consumer's shopping confidence. But with the Chinese sea Amoy market increasingly popular, overseas electric Shangzheng initiative to try to solve this problem.
October 10 News, billion power network learned that the United States old name table Discount Mall Ashford recently in Guangzhou, a new warranty center for consumers in the mainland to provide watches and jewelry warranty service. In the future, mainland consumers will no longer need to send their products to the United States or Hong Kong for warranty purchases in Ashford.
Ashford American official website
Billion power network to understand that, in accordance with the Ashford warranty policy, the watch will provide two-year extension service, jewelry warranty period is 90 days from the date of purchase.
The scope of the Watch warranty includes movement repair, replacement of batteries, case, bracelet, strap, crown/handle, crystal/glass, surface polishing, damage due to excessive wear and/or appearance damage, and the wear condition of the watch exceeding the waterproof limit specified by the manufacturer.
However, Ashford reminded consumers that if the goods were repaired by people other than ashford.com, the warranty would be void, and the jewellery products would not enjoy the repair or maintenance service if they were modified, carved or altered.
A veteran of the watch industry to billion power network, said that Ashford provide the warranty service is not the brand side of the global UNPROFOR, but by Ashford own maintenance team to provide services, that is, commonly known as "shop warranty."
"Generally speaking, the name of the list of brands rarely to the electric dealer channel sales of the wrist watch to provide a counter warranty, domestic and foreign electrical business sites are the same." If the user wants to enjoy the brand, it is best to obtain the brand warranty card from the dealer when buying. Of course, a lot of electric dealers do not get the brand authorization, so also can not get the warranty card. "The person said.
According to billion power network to understand that the previous Ashford Warranty Service limited to the United States and Hong Kong. The new continental warranty, but also reflects the overseas electric business to China's sea Amoy market further attention.
Ashford is one of the earliest online watch mall in the United States, founded in 1997, the main world's top sales of watches and clocks, its sales brands including Lang Qin, IWC, Beauty, Hamilton, Casio, shuttle and so on.
Ashford has always attached great importance to the Chinese market. Last year, it launched the Chinese Civil Service network, and introduced a "shopping full of 75 U.S. dollars free Direct mail China" policy; this May, the Ashford Hong Kong VIP Centre was launched to facilitate shopping for customers in Hong Kong and mainland China, and since then it has also launched a Mandarin customer support.
It is reported that the current Chinese consumers Hai Amoy watches the main three of the website is the Amazon United States station, Ashford and Jomashop.