United States virtual host giant ixwebhosting push host industry service standards

Intermediary transaction SEO diagnosis Taobao guest Cloud host technology Hall

In recent years, the domestic virtual host industry shows a thriving prosperity scene, not only domestic host companies springing up rapidly, even in the United States, the virtual host giants have to the competition tentacles to China this is full of development potential of the market. U.S. mainframe to seize the Chinese market in addition to the host performance and price to make a greater effort to optimize, but also in the host service has made an example of the industry.

The first standard of service: deep localization measures

The biggest obstacle for domestic users to buy US virtual host is language communication and payment, so if a host solves these two problems, it will be able to close the distance with Chinese customers. Ixwebhosting host business worthy industry typical, opened the Chinese market, it is the first to launch the Chinese official website (http://cn.ixwebhosting.com), Chinese customer service and Alipay services in the United States host. The following U.S. hosts have also launched a number of related services, but few more than ixwebhosting hosts. Taking the new host business Webhostingpad as an example, after its entry into China, although also launched the Chinese station http://cn.webhostingpad.com and Alipay service, but the most people look forward to the Chinese customer service has not been released.

Second standard of service: loose refund Policy

Host business not only to do pre-sales services, but also to do a good service, and after-sales service can also highlight the quality of service businesses. After-Sales service refund policy is more important, improve the easy refund policy can add charm to the product. Ixwebhosting Host Business Refund policy is relatively perfect, as long as the user does not register a free domain name, 30 days users can enjoy a full refund, more than 30 days to deduct the use of some of the costs and installation costs. and in order to guarantee the user 0 risk to purchase the host, it also provides the 7 days free trial The benefit, during the probation period, the ixwebhosting host merchant guarantees the user to test the host to be identical with the host which will buy. This loose refund policy also helps Ixwebhosting hosts get high praise.

The third standard of service: Ultra High Customer service efficiency

Customer service efficiency is the most reflect the quality of business services, and some host although also configured a dedicated customer service, but inefficient, it will also affect the customer's purchase experience. and ixwebhosting host not only for Chinese customers configured to achieve a one-to-one service model of the exclusive hero services, but also committed to users can be within an hour of response, if ixwebhosting host did not do, it will make certain compensation to customers. Ixwebhosting host to provide customers with contact with the telephone, e-mail, online chat and other means, when users encounter any problems, it can use this variety of contact with the merchant's customer service staff to communicate, so as to quickly solve the problem.

Ixwebhosting is a veteran U.S. host, which has a high reputation in the international market, and its entry into China has launched a series of standardized services for the needs of Chinese customers, which makes it more famous in the domestic market. Whether it is localization measures, refund policy or customer service efficiency, it can be said that the host industry service standards.

Article Source: United States host Detective (http://www.idcspy.org)