US group network suspected of consumption fraud "overlord clause" was exposed

Sponsored by China E-Commerce Research Center, "China's e-commerce complaints and rights public service Platform" (WWW.100EC.CN/ZT/315/) received users of the United States network of complaints that expired consumption does not refund. The following is the user complaint content: Mr. Liu said June 2 to buy two pieces of the United States net film consumption coupons purchase coupons, order number 109563465164, 106187709996. June 15 to spend but was told that expired can not be used. With the United States network communication, but the expiration of June 8 is not supported by refunds. Why buy coupons that expire in 6 days? Why not warn about expiring when buying? In addition, this is a virtual coupon, since there is no consumption, the United States and businesses do not cause any loss, why do not support refunds? Where's the money? Does the group have a consumer trap and money-making behavior? The United States network suspected consumption fraud "overlord clause" exposure/MAP received from netizens after the complaint information, our staff will be the first time to pay complaints with the United States network processing, as of press, we did not receive any feedback on the site, this platform will continue to pay attention to the event development. In this respect, China's e-commerce complaints and rights of public service platform, said group purchase site should be effective in accordance with the relevant policies, no restrictions on user refunds. In addition, it is recommended that the majority of group buy users to carefully check the purchase before the relevant content and consumption time, preferably in the prescribed time consumption, so as not to cause unnecessary waste. According to the "2012 China e-commerce user experience and complaints Monitoring report," Monitoring statistics, false group purchase, account theft, refund issues, slow delivery, shrinking services, buy sale leave, invoice issues, product quality, after-sales service, become a network buy the criticism, is the most users of the problem crux.