U.S. group Network won the "consumer dispute rapid resolution mechanism" advanced units

Recently, the United States Group Network won the Beijing Municipal administration of Industry and Commerce promulgated the "2012 small consumer Disputes Rapid Resolution mechanism advanced units" title, the United States Group Network for consumers to develop a rapid resolution mechanism is the consumer once in the process of consumption, any problems, can call the United States Group Network Customer service Phone (400-660-5335 , customer service department will be the first time to contact businesses to meet consumer requirements for the premise of coordination and communication with the business, even if the business within 24 hours of no feedback, the United States Regiment can also be in advance to consumers under the small amount of compensation within 500 yuan. Since the establishment of March 4, 2010, the United States Mission Network has been trying to provide consumers with "local quality guide to life" E-commerce services. In order to better serve the vast number of consumers, the United States and the network in the business and consumers to achieve a seamless link between the line, not only in the business knot to improve the settlement system, but also for consumers to launch a set of "buy worry-free" consumer security system: "At any time" and "expired", "consumption is not satisfied, on a single and other service policies for consumers to provide the most intimate protection of rights and interests, so that consumers easy to buy, rest assured consumption. According to the China Electronic Commerce Research Center released "2012 China Network retail market data Monitoring Report" pointed out that in 2012, China's online shopping users up to 247 million people, an increase of 21.7%. China's online shoppers are expected to reach 310 million by the end of 2013. In the face of such a huge network of users, the United States Group Network customer service director Yang said: "For consumers is our customer service Department of the eternal task, so that businesses find the most suitable for their consumers, so that consumers find the most trustworthy business, so that consumers enjoy ultra-low discounts of quality services, let us buy the service mechanism of the industry is benign development, Is our goal of the United States Mission. ”